Spearheaded all on-site operations for MCST, ensuring seamless functioningAddressed residents' and occupiers' complaints promptly and efficiently to uphold property standardsLed recruitment and supervision of service companies, staff, and contractors to meet property needsDeveloped and executed annual budgets, effectively utilizing Management and Sinking FundManaged meeting logistics, prepared minutes, issued statutory certificates, and reported on MCST affairsFacilitated… Show more Spearheaded all on-site operations for MCST, ensuring seamless functioningAddressed residents' and occupiers' complaints promptly and efficiently to uphold property standardsLed recruitment and supervision of service companies, staff, and contractors to meet property needsDeveloped and executed annual budgets, effectively utilizing Management and Sinking FundManaged meeting logistics, prepared minutes, issued statutory certificates, and reported on MCST affairsFacilitated Annual General Meetings and Council Meetings to drive organizational successOversaw insurance coverage and prepared financial reports for transparencyEnsured regulatory compliance through audits and oversightDirected day-to-day operations, maintaining high standards for security, cleaning, landscaping, pest control, fire protection Show less

Proactively address customer inquiries and ensure high levels of customer satisfactionSuccessfully cross-sell Delta's services to customersSkillfully match customer requests for flight accommodationsIdentify and assess customer needs to deliver exceptional serviceResolve customer issues with precision and efficiency

Supported the Facilities Manager in overseeing building maintenance, M&E services, and support servicesInvestigated, troubleshooted, and analyzed reported breakdowns or faults to determine causes for rectification and prevention of future occurrencesCoordinated and monitored all corrective and preventive maintenance programsAddressed complaints and feedback from tenants and stakeholders, responding appropriately to emergencies and urgent issuesOversaw the smooth operation of… Show more Supported the Facilities Manager in overseeing building maintenance, M&E services, and support servicesInvestigated, troubleshooted, and analyzed reported breakdowns or faults to determine causes for rectification and prevention of future occurrencesCoordinated and monitored all corrective and preventive maintenance programsAddressed complaints and feedback from tenants and stakeholders, responding appropriately to emergencies and urgent issuesOversaw the smooth operation of buildings, engineering, and other facilities, ensuring high quality workmanshipCollaborated closely with service providers to achieve the highest level of support services in a cost-effective mannerEnsured safety standards were understood, implemented, and maintained by all team members and contractorsConducted on-site inspections to ensure compliance with client requirements and specifications Show less

Oversaw the installation of air-conditioning piping and measured ducting weightCollaborated with scaffolding companies to streamline and synchronize the construction processRevised riser works on the building construction siteConducted monthly maintenance checks on scissors lift utilized in building projects

Developed and implemented comprehensive Occupational Health and Safety (OHS) policies and programsAdvised team members on safety measures and best practicesLed safety training sessions for employees, auditing safety protocols and conducting safety inspectionsConducted monthly risk assessments to ensure team compliance with safety standardsReviewed and updated team policies and procedures to maintain a safe work environmentOversaw workplace repairs, installations, and… Show more Developed and implemented comprehensive Occupational Health and Safety (OHS) policies and programsAdvised team members on safety measures and best practicesLed safety training sessions for employees, auditing safety protocols and conducting safety inspectionsConducted monthly risk assessments to ensure team compliance with safety standardsReviewed and updated team policies and procedures to maintain a safe work environmentOversaw workplace repairs, installations, and potential hazards to protect employees' safety Show less

Provided orientation, training, and coaching to employees in order to achieve work requirementsAssigned and scheduled tasks to team members to meet work standardsEnsured adherence to production, productivity, quality, and customer service standardsResolved operational problems and identified opportunities for work process improvements