As a Sr. Executive in Client Services, I appropriately managed my Team to engage with the Clients & to manage their concerns effectively. While working in this role, I achieved new goals of enhancing team efficiency along with managing the routine tasks & to assign work to the Team to enhance the workflow.

As a Client Services Executive, I communicated with Clients to build relations, resolve their queries, make patient calls regarding appointments and billing concerns, handling their accounts by assigning tasks to the concerned departments within the organization.