Supervised and mentored staff in customer service, cash management, inventorymanagement ordering and receiving, merchandising scheduling and security *Increased stores profitability by remerchandising inventory with attractive displays*Improved operations through effectively supervising daily staff assignments*Trained and supervised new employees/closed cash register on daily basis, completed allnec essary paperwork at night for closing* Met sales objectives, received and processed shipments and organized the flooraccording to plan* Addressing customers request, comments and complaints* Managed payroll accuracy using specific checklists and quality review processes.* Resolved customer queries and problems using effective communication and providingstep- by-step solutions.*Planned rotas to maintain high service levels while minimizing payroll

Promote Sales By Assisting Customers And Offering Suggestions.* Provide Prompt And Courteous Service To All Customers* Answers Questions And Advises Customer In Selection Of Materials And Supplies.* Completes All Pos Entries Using Proper Procedures* Maintains A Thorough Knowledge Of All Methods Of Payment (Mop).* Professionally Presents Service Offerings To Customers* In Charge Of Returns And Exchange* Preparing Reconciliation And Admin Reports