Technical Team Lead
CurrentResults-driven and client-centered With 5 years of expertise, as Epicor ERP Services Team Lead has successfully led several deployments and given customers thorough support. capable of leading projects for continuous improvement, optimizing business processes, and managing cross-functional teams. strong technical knowledge of the modules, integration, and customization of Epicor ERP. devoted to creating long-term relationships and providing exemplary customer service.- Provide end-to-end implementation services and post-implementation support for Epicor ERP clients while leading a high-performing team of ERP consultants.- Closely work with customers to comprehend their company needs and convert them into effective and scalable ERP solutions.- To ensure implementations are completed on schedule and under budget, manage project timeframes, resource allocation, and deliverables.- Provide technical guidance and mentorship to team members, fostering their professional growth and skill development.- To increase customer satisfaction and promote operational efficiency, look for possibilities for process enhancements, automation, and system optimization.- To equip customers with the information and abilities needed to use Epicor ERP efficiently, conduct training sessions and knowledge transfer activities.