With a robust background in Android development and extensive experience in call center operations, I bring a unique blend of technical and leadership skills to the table. I have honed my expertise in developing efficient Android applications, ensuring seamless user experiences, and leveraging the latest technologies, including Firebase for backend services. My tenure as a call center trainer and team lead has equipped me with strong communication, training, and team management skills. At People Company, I excelled as a Zong 310 Customer Service Officer (CSO), where I consistently delivered top-notch customer service and contributed to process improvements. I am adept at problem-solving, mentoring team members, and driving performance in fast-paced environments.