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Abdul Mayard is listed as Service Desk Analyst at Information Systems Staffing, based in New York, New York, United States. AeroLeads shows a matched LinkedIn profile for Abdul Mayard.
Abdul Mayard previously worked as IT Specialist at Midtown Comics and Desktop Support Analyst at National Debt Relief, Llc. Abdul Mayard holds Security+ from Npower Cyber Security Program.
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Abdul Mayard is a Service Desk Analyst at Information Systems Staffing. He possess expertise in computer hardware, computer science, computer repair, computers, computer proficiency and 14 more skills.
Listed skills include Computer Hardware, Computer Science, Computer Repair, Computers, and 15 others.
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I'm a Service Desk Analyst that currently serves as first level triage of support requests in a high volume technical call center environment within the NYC H+H network. I provide end user phone support in troubleshooting software/hardware issues, network connectivity issues, active directory, printer, and mobile device issues.
While at Midtown Comics, I provided hardware and software support to end users in our Warehouse as well at our 4 sites in Queens and Manhattan. I also conducted daily policy updates, OS updates, and maintenance procedures; troubleshot, repaired, maintained, installed, and managed desktop, laptop, and mobile devices; as well as supported a hosted VoIP.
New York, New York, US
Provided top level end-user support to both executive and non-executive personnel within a finance based company. I completed about 40-50 tickets per day using the Zendesk ticketing platform - working closely along-side Infrastructure and InfoSec teams - to resolve Level 2 & Level 3 technical issues,.
A 26-week program providing the environment and opportunities necessary to develop into a cyber security professional.
-Assisted in the Windows 10 Migration Project at all corporate facilities-Automated tasks using Powershell-Identified and resolved end user issues including, but not limited to, printer mapping, hardware replacement, and software reinstallation-Scheduled and coordinated the distribution of upgrade tickets to other team members
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Abdul Mayard works for Information Systems Staffing.
Abdul Mayard is listed as Service Desk Analyst at Information Systems Staffing.
Abdul Mayard is based in New York, New York, United States while working with Information Systems Staffing.
Abdul Mayard has worked for Information Systems Staffing, Midtown Comics, National Debt Relief, Llc, Npower, and Hemmersbach Via Robert Half Technology.
You can use AeroLeads to view verified contact signals for Abdul Mayard at Information Systems Staffing, including work email, phone, and LinkedIn data when available.
Abdul Mayard holds Security+ from Npower Cyber Security Program.
Abdul Mayard is listed with skills including Computer Hardware, Computer Science, Computer Repair, Computers, Computer Proficiency, Computer Maintenance, Information Technology, and Wireless Networking.
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