Steward
CurrentEnsured the safety and comfort of guests at large-scale events, providing friendly and proactive support to enhance the overall customer experience.Conducted thorough security checks and adhered to venue safety protocols, playing a key role in maintaining a secure environment for attendees and staff.Managed crowd flow, assisted with seating arrangements, and provided clear guidance to guests, demonstrating excellent communication and problem-solving skills.Responded promptly to incidents and emergencies, prioritizing the welfare of attendees while maintaining composure under pressure.Worked collaboratively with a team of event staff to deliver efficient and successful operations at live entertainment events.Acted as a professional and approachable representative of Co-op Live, contributing to the venue’s reputation as a leading live event space.