CURRENT ENGAGEMENT:Wells Fargo | Agile Delivery Manager - Cloud Operations (Consultant) Sep 2024 – Present | Addison, TX - Leading cross-functional project management efforts to ensure alignment with business objectives, managing risks and dependencies across workstreams. - Driving innovation within cloud operations through the adoption of agile practices and overseeing end-to-end delivery of high-priority initiatives. PREVIOUS ASSIGNMENTS:Toyota Motors North America | Senior Program Manager (Consultant) May 2024 – Aug 2024 | Plano, TX - Led the creation of the enterprise-wide Definition of Done for Supply Chain and Fulfillment Transformation Program, aligning strategic goals with operational delivery. - Developed and implemented governance controls, working with senior leadership to enhance application portfolio management practices. - Established and facilitated Scrum of Scrums and Leadership Action Teams to prioritize and resolve impediments, fostering collaboration and aligning delivery with business objectives. - Partnered with business leaders to develop roadmaps, modernizing application portfolios and ensuring alignment with strategic business objectives. Lumen Technologies | Enterprise Transformation / Program Management Lead (Consultant) June 2023 – Sep 2023 | Broomfield, CO - Spearheaded the transition from a traditional Project Management Office to an Agile Practice Office, streamlining processes and ensuring alignment with evolving business needs. - Conducted portfolio reviews to improve resource allocation, optimizing technology delivery investments. - Developed a comprehensive portfolio rationalization plan to align technology investments with strategic goals. - Facilitated Value Stream Mapping exercises, identifying opportunities for process optimization and platform improvements.

- Support the development of a leadership engagement strategy as the roles of managers and executives changed within the organization- Lead working groups to meet transformation deliverables such as identifying standard set project metrics (OKR), revising project templates, setting up communities of practice, and updating processes.-Design, advise, and promote strategic agile direction and transformations in partnership with organizational leaders.- Analyze scrum team operating patterns and make operational process improvement recommendations to be implemented across the enterprise -Facilitate Value Stream Mapping exercises to identify bottlenecks and streamline operational efficiencies -Conduct 1:1 coaching of product management best practice

Responsible for the Global Digital Transformation activities for both onshore and offshore new product development teams/Platform Data Analytics: -Develop and deliver team and organization training materials and workshops, building knowledge and skills to facilitate the Agile adoption of both onshore and offshore Platform Data Analytics teams.-Establish and support communities of practices (COP) to promote organizational understanding of Agile roles and to help individuals develop into them.-Analyze scrum team operating patterns and make operational process improvement recommendations to be implemented across the enterprise - Work with Product Management to establish a weekly META SCRUM to coordinate releases and to identify/address cross-team dependencies -Champion cultural change and collaborate with other scrum master and coaches on plans and techniques for accelerating and advancing the organization's transformation.-Mentor Scrum teams, leading them to be self-organization with strong accountability, decision making, conflict resolution, and transparency.-Partner with Product Management to Plan and co-facilitate (PI) Program Increment planning for onshore/offshore scrum teams-Responsible for coaching/mentoring a team of scrum masters geographically distributed across 3 time zones

-Evaluated current traditional delivery environments to develop and implement Enterprise Agile Transition Plan-Provided mentoring and training to both business and IT delivery groups-Mentored Scrum Masters and internal Agile Team Coach in agile, scrum, and facilitation skills-Co-trained – Certified Scrum Master and Certified Product Owner courses to over 500 Toyota resources -Work one-on-one with Product Owners, Scrum Masters, management and team members, providing feedback and advice on how to improve-Contributed to enterprise agile adoption strategy owned by the TOYOTA Agile Practice, including restructuring the agile maturity assessment to gain buy-in from project teams and encourage further adoption- Worked in conjunction with outsourced vendors to conduct 4-day agile training and boot up workshops for project teams and relevant stakeholders in which attendees received relevant agile training, as well as a user story writing workshop to kick off their projects. Successfully transition workshop facilitation responsibilities to project team Scrum Masters through reusable templates and one-on-one support

Working in collaboration with the IS PMO, I directly support the Toyota North America IT organization. Responsible for development of regional IS strategies, execution framework, communication and alignment with global strategies. • Provide high-level coordination and technical expertise to ensure effectivemanagement of the strategic planning process to ensure effective implementationof new new strategies • Define and communicate the North America vision and strategic plans to key stakeholders• Partner with all Toyota affiliates to create and execute on operational frameworks for NA initiatives• Manage the design, monitoring and reporting of key organizational performance measures • Design and implement business planning frameworks to support the implementation of new Strategic Plans• Ensure strong collaborative relationship with internal business units and externally with key agency and client partners to consistently elevate the quality of thinking and ideas applied to the business

Assigned to the IS PMO: Responsible for training/on boarding new operational Scrum Teams.Define, implement and maintain Agile best practice, project management methodologies and processes.Create tools and templates to be used for agile team.Host/Facilitate internal agile/scrum training classes. Monitor, measure and report on the overall IT Project Portfolio.Manage project intake, prioritization and governance processes.Act as single point of contact for questions regarding the Agile practice and methodology.Define key performance indicators and a process for measuring, tracking and reporting at the portfolio level.

Responsibilities include:Conducted feature breakdown workshops with the product and development team to create actionable work in the form of user stories in preparation of sprint planning. Responsible for Program Level creation and distribution of weekly executive summary reports. Managed the product release cycles for a 30 member application development team. Collaborated with subject matter experts to obtain final approval on technical requirements and project scope definitions Negotiated with solutions partners to obtain acceptable bids (RFP/RFQ) for products and services.Responsible for coordinating the ART (Agile Release Train) for all web and mobile development teams.Coached and mentored other scrum masters.Worked closely with Sony, Universal, Warner and Orchard music groups to execute on the weekly/monthly reporting requirements defined in licensing agreements.Instituted the "BATMAN" concept with the mobile development group. This concept allowed for 1 developer from each team to focus only on bugs/optimizations during each sprint cycle, resulting in significant quality gains and reduction in tech debt.

(Fandango is a Division of NBCUniversal)Managed the requirements distribution and development activities for 7 member offshore mobile application team.Facilitated agile planning, retrospectives and demos to core team and selected stakeholders.Interfaced with UX/UI Designers, Solutions Architects and Front End Developers to ensure solutions meet business needs and functional requirements. Trained/Coached Product and Development teams on Agile Best PracticesEnsured all web and mobile products complied with PMO, PCI and SOX related processes.Conducted operational reviews and/or periodic checkpoints with stakeholders in order to obtain feedback and corrections to the work in progress and planned work.Managed the ongoing business Partnerships with Amazon, Samsung and Oculus Rift for R&D projects. Performed periodic project audits to inspect and adapt processes/procedure to reduce risk increase project success. Coordinated the successful mobile app development and roll out of a $2 Million “TIXPRESS” promotional deal with Visa SignatureManaged the development, testing and implementation of the first Fandango companion app for the Apple Watch.

Collaborated with business partners, other Information Technology (IT) teams and engineers to arrive at recommendations for technology decisions. This includes infrastructure designs and modifications. Managed teams that design, develop and implement various Enterprise level solutions using Citrix technologies.Responsible for developing and maintaining enterprise systems architectural strategies that support the business. Developed and maintained standard project documentation - project plans, agendas, action items lists, deliverable s and ensure adherence to company Project Management Standards and best practices

Managed multiple Scrum teams responsible for developing and maintaining enterprise wide Windows based applications and web pages for Xerox clients using Visual Studio C# .NET.Worked with product stakeholder to define design specifications and build Verifications system to confirm on-time payment of truck carriers to pass weight stations in the PrePass network throughout the country. Ensured issues are resolved by appropriate team members and/or reset expectations in light of issues that cannot be resolved in order to maximize the value delivered.Managed the development and QA team that designed and built Preclearance System to send real time data about trucks to weight stations in the PrePass network around the country. This system implemented ASP.NET 3.0 on the front end, C# as code behind, along with SQL 2008 database on the back end.Adapted the cadence and the planning process based on results of periodic retrospectives about characteristics and/or the size/complexity/criticality of the project deliverables in order to maximize the value.

Leveraged and facilitated the integration of internal Hansen product knowledge and expertise relating to process improvement services for the benefit of customers, within large-scope, technology-based Hansen Enterprise software implementation projects.Assisted (Client) project team in overseeing the business process review for all identified departments and functional areas or personally complete and document that process.Worked in partnership with (Client) Project Team, Functional Team Leads and functional end-users to identify and document business process improvement opportunities & lead (or complete) the definition of requirements for system design, implementation & training. Assisted (Client) Project Team in organizing and developing the business process review schedule by functional area. Collaborated with Project Managers, the Hansen Configuration Specialist and (Client) resources to ensure all system design requirements adequately reflect the defined business processes and fully support all components of the functional business requirements

Assisted customers and field engineers in post sales technical support issues for enterprise wide hardware and software networking products including: bridges, routers, NIC's, terminal servers, Ethernet, FDDI, Token Ring, Token Bus, ATM hubs, multi protocol drivers and stacks, SNMP and Network Management Systems. Supported the beta code releases to test customers. Reviewed all technical documentation before product release.Helped developed test procedures to be used as part of the final QA test process. Performed remote network troubleshooting projects using the Sniffer protocol analyzer to find and correct problems in customers’ networks. Analyzed fiber optic transmission equipment in a system test environment to verify and evaluate faulty module components.

Managed and operated aerospace control and warning systems, including functions involving electronic countermeasures (ECM) and counter-countermeasures (ECCM), surveillance, data link (802.11) management, identification, and weapons control. Coordinated operational testing of P3I system software upgrade on air surveillance equipment. Supplied a near real time air surveillance picture For Kuwait and U.S Patriot Interface Control Center for Theater Defense