Product Quality Assurance Manager1. Responsible for ensuring daily production meets market quality standards to deliver customer satisfaction.2. Implemented a quality system to support the factory's goal of becoming a smart company, EPSON25, by deploying IT systems throughout the manufacturing process.3. Saved costs and eliminated market recalls caused by manufacturing defects by improving process efficiency and quality through preventing recurrence defects.4. Prevented market claims by conducting deep root cause analyses and implementing permanent countermeasures through system improvement.5. Successfully reduced market claims by leading after-sales parts projects.6. Continuously search for potential risks in the quality system and implement system improvements to prevent future issues.7. Work collaboratively with other team divisions to deliver high-quality products at a competitive price.8. Coordinate with the overseas Quality Assurance head office to solve product design problems and provide solutions and recommendations for action.9. Identify design or process risks for new model products through engineering samples and take countermeasures with the Engineering and QA Head Office.10. Guide the team to achieve their maximum potential through continuous learning processes.Achievements:1. Reduced the outgoing quality defect from 3000 ppm to below 500 ppm by implementing quality system improvement audits.2. Achieved the implementation of an automation system to detect incorrect product specifications by utilizing camera inspection.3. Reduced sampling rates from 3% to 1%, achieving cost savings in inspection.4. Achieved zero market recalls due to factory defects by strengthening the quality problem-solving method.5. Eliminated recurrence defects by implementing e-Kaizen steps for every defect that occurs.

• Quality control for mass pro product, main target to prevent 0% defect leak to market• Follow-up the existing problem issue in Outgoing Quality Problem, initial analysis Printers rejects and makes the top quality story to make the problem closed• Evaluation and Analysis New model Printers or New Material of Printers and get the conclusion to implement in IJP products.• Improve process yield/stability and performance of existing design and method.• Establish department plan based on company business plan and make sure it 100% implemented and achieved• Help to improve process in Production line as Countermeasure by Quality audit and verification.• Ensuring 100% closing defect follow up by making top Quality Story• Ensure 100% QC process follow quality standard guidelines• Making department plan and implement over division• Inspection cost reduction activity by carefully analyze useless inspection process with keep same defect detect ability level.• Ensure continuously improvement through implementation Kaizen in daily QC operational.Achievement :1. Reach target defect rate from 3000 ppm to below 1100 ppm on Ink Jet Printer within 3 Month since MP started by implemented integrated improvement system (Quality audit and verification/recurrence defect mapping closing/Continuous improvement).2. Achieve Stable New Model Quality Level within below level 1100 ppm by implementing New Model Audit.3. Reduce Consumable cost by changing manual outgoing quality inspection by paper based on IT system Based4. Reduce Man Power cost by optimizing inspection item and eliminate unnecessary inspection point by 30%

• Define and establish master evaluation schedule for new model from ES stage to Initial MP Stage.• Making Final Inspection std and outgoing inspection std to be implemented on mass production• Training and maintaining 2000 printing inspector in production line, traineer, leader and engineer regarding printing defect• Arrangement for New Model Evaluation, target: MP schedule can be fulfiiled• Analyze all defect detected on new model evaluation and improve it by conduct meeting with related department. Target : 100% closed defect countermeasure before MP