Abdul Mukeeth Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

As an IOC Analyst Intern, I effectively managed over 1,000 alerts and resolved more than 100 cases, significantly contributing to maintaining a service level agreement (SLA) of over 95%. My role involved proactive monitoring of systems and providing first escalation support, ensuring minimal downtime for customer banks and facilitating faster troubleshooting.During my internship, I gained hands-on experience with a variety of tools, including PagerDuty, Salesforce, Grafana, Alexandria, VMware Horizon Client, Nomad, Splunk, IDX, and Logic Monitor. This exposure enhanced my ability to analyze logs and alerts from diverse technologies across multiple platforms, enabling me to identify and mitigate security incidents while maintaining the integrity of corporate information.I developed foundational knowledge in both Linux and Windows operating system administration, with a focus on troubleshooting. Additionally, I honed my skills in networking, incident management, and automation tools, ensuring efficient resolution of incidents through a structured approach.Skills Acquired:Monitoring and Incident Management:- Proficient in using monitoring systems to maintain environmental health.- Experienced in documenting troubleshooting processes and providing status updates to stakeholders.Technical Skills:- Alert management and query analysis.- Operating Systems: Linux OS management, server alert management, and Windows server administration.Tools Proficiency:- Familiarity with PagerDuty, LogicMonitor, Splunk, Salesforce, and Confluence/JIRA for effective incident management and team collaboration.Soft Skills:- Strong organizational and multitasking abilities to prioritize workload in fast-paced environments.- A collaborative mindset, working effectively within a team to achieve operational goals.

Bengaluru, Karnataka, India

As a Full Stack Developer Intern at Exposys Data Labs, I gained comprehensive experience in developing web applications. I worked on a dynamic project called the "Dynamic Burger Customizer App," utilizing ES6 functions and DOM manipulation to create an interactive user experience. Additionally, I contributed to a robust blog application featuring CRUD operations and implemented data export functionality to Excel and Word formats, enhancing the usability of the platform. This internship provided me with valuable insights into full-stack development and strengthened my skills in Python, Flask, and MongoDB.

Master Of Computer Applications - Mca, 8.6

Bachelor Of Computer Application ( Bca ), Computer Science, 8.03