Lead Risk and Compliance Analyst is responsible for performing remote audits, ensuring citi's vendor work standards and policies are adhered for high-risk processes. The Lead Risk and Compliance analyst is also expected to engage and lead team meetings with citi vendors based on findings. Additionally, The Lead risk and Compliance servers as the liaison between operation staff, managers, project managers, custodians and clients. The overall objective of this role is to lead a team ensure work standards and policies are adhered and SLA's providing feedback on the results of the audit to Citi vendors.

1.was previously associated with issuing bank chargeback process and having the knowledge of both acquiring bank and issuing bank credit card chargeback processes.2.Handling Costco Visa cards and Master cards.3.Ableto work in settlement for chargeback

Customer service executives are often responsible for handling customer complaints and concerns. Problem-solving skills enable them to solve issues quickly and successfully by analysing the cause of the problem, generating possible solutions and implementing a plan to resolve the problem.

The Senior Relationship Manager/Team Leader is usually found in banks and is responsible for signing up and managing new clients. Carry out regular talks with clients, work with top clients to understand the full scope of their needs and using various deal making methods.