• Taking care of the total business establishment for a mobile handset business including brand name selection, trade mark registration, product development• Sales target setup, monitoring and achievement by team• Market development plan and implementation process• New product line selection and road map

• Accomplishes national sales human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees in assigned Areas.• Achieves national sales operational objectives by contributing national sales information and recommendations to strategic plans and reviews.• preparing and completing action plans, resolving problems; completing audits; identifying trends; determining national sales system improvements; implementing change.• Establishes sales objectives by creating a sales plan and quota for areas in support of national objectives.• Accomplishes sales and organization mission by completing related results as needed.

Direct report to: Regional Manager (Job Band D, GM)Area Manager, Rangamati. Before Rangamati worked at Mymensingh, Sherpur for four and half years (August 5th, 2008 to February3rd, 2013) as an Area Manager of Robi, AXIATA Limited.Responsibilities: · Achieve the set business objectives of the assigned area. · Managing Robi Business in an area · Managing distributors · Managing field force · Planning (Coverage planning, Section planning, Logistics, Section analysis, Section growth plan, Merchandising plan, Promotion plan, POS execution plan) · Company business monitoring of the assigned area · Relationship with local community

Direct report to: Team LeaderResponsibilities: · Respond to customer inquiries · Research required information using available resources · Handle and resolve customer complaints · Provide customers with product and service information · Identify and escalate priority issues · Follow up customer calls where necessary · Complete call logs · Produce call reports

Customer and Client Services