Assistant Operations Manager
As an Operations Manager for an EV infrastructure company, I held a pivotal role in overseeing the installation of EV charging infrastructure across India. With my expertise in managing teams of electricians, coordinating installations, and maintaining relationships with multiple hosts, I successfully ensured the smooth execution of projects and the delivery of high-quality services.Key Responsibilities:1.EV Infrastructure Installation: I oversaw the end-to-end installation process… Show more As an Operations Manager for an EV infrastructure company, I held a pivotal role in overseeing the installation of EV charging infrastructure across India. With my expertise in managing teams of electricians, coordinating installations, and maintaining relationships with multiple hosts, I successfully ensured the smooth execution of projects and the delivery of high-quality services.Key Responsibilities:1.EV Infrastructure Installation: I oversaw the end-to-end installation process of EV charging infrastructure, including site assessments, equipment installation, and testing.2.Team Management: I effectively managed a team of electricians, providing guidance, training, and support to ensure optimal performance and adherence to quality standards.3.Coordinating Installations: I coordinated with various stakeholders, including hosts, property owners, and local authorities, to schedule installations, manage logistics, and ensure timely completion of projects.4.Relationship Management: I developed and maintained strong relationships with hosts, establishing trust and open lines of communication to address any concerns or requirements throughout the installation and service phase.5.Quality Control: I implemented quality control measures to ensure the installations met industry standards, conducting regular inspections and implementing corrective actions when necessary.6.Project Coordination: I collaborated with internal teams, such as engineering, procurement, and customer support, to ensure seamless coordination and effective project execution.7.Service Management: I oversaw ongoing service and maintenance activities, coordinating with electricians and addressing any customer service issues or technical difficulties promptly.8.Documentation and Reporting: I maintained accurate records of installations, services, and customer interactions, preparing reports on project progress, performance, and customer satisfaction. Show less