With a strong academic background in Accounting and Finance from the University of Professional Studies, Accra, complemented by practical training in Tally ERP9, Sage 50(Peach-tree ), Quickbooks and an advanced forex trading certificate, I bring a diverse skill set to my professional endeavors. My proficiency in Microsoft Office tools and Google workspace tools enhances my ability to analyze financial data and generate detailed reports with precision and efficiency. As a Client Service Officer at UPSA Business Development Center, I applied these skills to maintain meticulous client files and compile comprehensive reports. I scheduled appointments and supported clients with their service needs, consistently ensuring high levels of satisfaction through attentive communication and proactive problem-solving. My role also involved streamlining account application processes, which significantly improved operational productivity and service delivery.Throughout my career, I have demonstrated a keen eye for detail and a dedication to delivering quality service. I have leveraged my expertise in regulatory compliance and document management to uphold organizational standards and ensure adherence to policies and procedures. My experience includes nurturing client relationships, identifying business opportunities, and facilitating smooth transitions in service upgrades and account changes.In addition to my academic and professional achievements, my advanced forex trading certification underscores my analytical skills and ability to make informed financial decisions. This proficiency, combined with my adeptness in Microsoft Excel, Word, and PowerPoint, enables me to effectively analyze market trends, manage financial portfolios, and communicate complex data with clarity.Looking ahead, I am eager to bring my blend of academic knowledge and practical experience to a new challenge. I am confident that my skills in client service, financial analysis, and proficiency in Microsoft Office tools will contribute positively to the success of any organization.