As an IT System Administrator and Specialist with nearly a decade of hands-on experience, I've navigated the evolving landscapes of system infrastructure, cloud technologies, and beyond. My journey began with a passion for technology, and over the years, I've honed my skills to become a versatile IT support professional, adept at tackling complex challenges and driving innovative solutions.### 🚀 Transforming Visions into RealityFrom managing comprehensive Office 365 environments to orchestrating robust Linux systems, my technical expertise spans across Azure ☁️ and AWS ☁️ cloud platforms. I've embraced the DevOps culture, ensuring seamless integration and continuous delivery that propels businesses forward.### 🎨 Creativity Meets TechnologyBeyond the traditional IT realm, I bring a unique blend of digital marketing prowess and creative flair. My skills in graphic and web design, combined with my expertise in social media marketing and SEO, enable me to craft compelling digital narratives that captivate audiences. Whether it's through video editing or content creation, I strive to tell stories that resonate and engage.### 💼 Highlights & Achievements- Leadership in IT Support: Spearheaded the deployment and management of a multi-site Office 365 migration, enhancing productivity and collaboration for over 500 users.- Cloud Innovation: Successfully led the migration of critical infrastructure to Azure and AWS, ensuring scalability, security, and cost-efficiency.- DevOps Implementation: Drove the adoption of DevOps practices, resulting in a 30% increase in deployment efficiency and a significant reduction in system downtime.- Creative Campaigns: Designed and executed digital marketing campaigns that boosted brand visibility and engagement by 40%.- SEO & Content Mastery: Developed SEO strategies and high-quality content that elevated website rankings and increased organic traffic by 50%.### 🌟 Passion for Ultra-CreativityWhat sets me apart is my relentless pursuit of creativity in every aspect of my work. Whether optimizing IT systems or crafting a visually stunning web design, I believe in pushing boundaries and exploring new horizons.### 🤝 Let's ConnectI'm always eager to connect with fellow professionals, share insights, and explore opportunities for collaboration. If you're looking for someone who blends technical acumen with creative ingenuity, let's connect and turn ideas into reality.
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It SpecialistTaaleemDubai, Ae
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It SpecialistConfidential Aug 2022 - Present● Provide direct, one on one support to quickly identify and resolve computer user problems.● Investigates specific hardware, software, network, and associated problems; takes corrective actions to resolve such issues to restore service as quickly as possible.● Manages and priorities support calls and tickets and responds in timely manner to requests.● Maintains contacts with end users to ensure issues are resolved.Installs, tests, modifies and maintains a full range of software, hardware, application products.● Updates records of maintenance or changes to assets to maintain accurate inventory lists.● Monitor trends and the re-occurrence of computer user problems; troubleshoot and investigates the cause of system/application problem (s).Full spectrum of Directory Resource Administration(ADDS) activities such as; creating/terminating users/ computers accounts, adding/removing users/groups membership and file permissions, file recoveries, application software installation and upgrades, troubleshooting communication tools.Managing iOS Devices and iOS Server.Monitoring, maintaining managing IT infrastructure and IT Equipments including IT labs, whole school facilities such as Auditorium, PD rooms, Boardrooms etc.● Managing user accounts, permissions, and access rights in Active Directory, resulting in a 20% reduction in user-related issues and a 10% increase in user satisfaction.● Collaborated with the security team to implement security policies and procedures, resulting in a 30% reduction in security incidents and a 15% increase in compliance with industry standards.● Serve as the primary point of contact for issues related to the ERP system, Desktop/ Laptop / MDMtroubleshooting and resolving issues through the ticketing system (Ivanti). -
Senior Information Technology System AdministratorAjman American Private School Sep 2018 - Aug 2022Jurf Industrial 1, Ajman, Ae● Directed and implemented IT infrastructure project for Ajman American Private School Oversaw, maintained, and conducted troubleshooting with regards to issues in user workstations andLAN.● Provided technical advice and assistance to stakeholders concerning IT Hardware and software.● Administered, managed and installed Windows and Linux Servers and workstations.● Consistently maintain 98% uptime by monitoring alerts, performing routine server audits, andimplementing system redundancy and high-availability.● Served as primary point of contact for issues related to workstation hardware and software, troubleshooting and resolving 60 weekly tickets.● Reduced email spam 80% using a real-time block list for incoming emails.● Implimented Learning Management system across the group schools by blending office 365 and other digital learning platforms -
It Support ExecutiveBrilliant International Private School Dec 2017 - Aug 2018
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It AssistantBrilliant International Private School Jun 2016 - Nov 2017
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It AssistantUltra Oasis Techno Solutions Private Limited Mar 2015 - May 2016
Abdul Ramees Skills
Abdul Ramees Education Details
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University Of CalicutComputer Science
Frequently Asked Questions about Abdul Ramees
What company does Abdul Ramees work for?
Abdul Ramees works for Taaleem
What is Abdul Ramees's role at the current company?
Abdul Ramees's current role is IT Specialist.
What schools did Abdul Ramees attend?
Abdul Ramees attended University Of Calicut.
What skills is Abdul Ramees known for?
Abdul Ramees has skills like Veeam, Firewalls, Ip Cameras, Windows Server, Cisco Systems Products, Sharepoint, Digital Transformation, Active Directory, Office 365, Synology, Microsoft Azure, Troubleshooting.
Who are Abdul Ramees's colleagues?
Abdul Ramees's colleagues are Mohamad Al Mousa, Nick Gray, Safwat Badwy, Shanthanee Rajan, Hidayat Ur Rahman, Eba'a Badran, Tendai Nyamande.
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