Restaurant Operations Manager with 19+ years of experiences and A dynamic, results-oriented Restaurant Operations Manager Professional offering focused leadership to drive sales and profitability in highly competitive markets. Noted for outstanding communications skills, both with guests and staff; ability to resolve problems quickly and equitably to ensure satisfied customers and happy employees. Consistently achieve performance goals through enthusiasm, tenacity and initiative. Manager with the ability to motivate staff members and turn under-producing teams into record-breaking units. Well organized with a track record that demonstrates self-motivation, perseverance and the creativity to achieve both personal and corporate goals.CORE COMPETENCIESCost Containment/ControlCustomer ServiceFacilities/Safety ManagementGuest RelationsLoss PreventionP & L ManagementPolicies/ProceduresPurchasing/InventoryQuality AssuranceMenu Management Restaurant ManagementStaff TrainingTeam BuildingETC
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Operations ManagerRotana GroupQatar -
Restaurant Operations ManagerCentury Restaurant Nov 2020 - PresentUnited Arab Emirates -
Restaurant ManagerSfc Group Llc Nov 2017 - Oct 2020Oud Metha, Dubai, United Arab EmiratesRestaurant Manager at Asian and Indian Cuisine -
Restaurant ManagerMandilicious Llc Dec 2016 - Sep 2017QatarArabic,Middle Eastern Lebanese -
Restaurant And Coffee Shop ManagerGlobal Catering Services Dec 2013 - Dec 2016Abu Dhabi .Untied Arab EmiratesDUTIES AND JOB RESPONSIBILTIES:Managing Restaurant Operations:• Purchasing, Receiving and Storing Procedures, • Managing Food production, Managing Beverage Production and service. Inventory Management.• Cash Management, Employee Scheduling and shift Plans.• Opening, Shift Change and Closing Procedures.Managing Sanitation and Food Safety:• Managing Foodservice Sanitation• Managing Restaurant SafetyManaging Exceptional Service:• Principles of Customer Relations• Preventing Customer Complaints• Handling Customer ComplainsManaging Marketing Efforts:• Marketing Promotions• Local Store Marketing• On-Going Marketing PlanManaging Costs:• Food Costs Control• Labor Costs Control• Consumables Costs ControlManaging Financials:• Profit & Loss Management• Petty cash Management & Cash Flow ManagementManaging Employees, Employee Selection, Training and Development:• Employee Administration Policies• Conducting Performance Appraisal• Managing Employee Relations• Hiring Recruiting, and Interview Process• Employee Orientation, Training and Development Providing Leadership:• Effective Communication • Team Building and Motivation -
Assistant Outlet ManagerEmirates Leisure Retail Oct 2011 - Dec 2013United Arab EmiratesManaging Restaurant Operations:• Purchasing, Receiving and Storing Procedures, • Managing Food production, Managing Beverage Production and service. Inventory Management.• Cash Management, Employee Scheduling and shift Plans.• Opening, Shift Change and Closing Procedures.Managing Sanitation and Food Safety:• Managing Foodservice Sanitation• Managing Restaurant SafetyManaging Exceptional Service:• Principles of Customer Relations• Preventing Customer Complaints• Handling Customer ComplainsManaging Marketing Efforts:• Marketing Promotions• Local Store Marketing• On-Going Marketing PlanManaging Costs:• Food Costs Control• Labor Costs Control• Consumables Costs ControlManaging Financials:• Profit & Loss Management• Petty cash Management & Cash Flow ManagementManaging Employees, Employee Selection, Training and Development:• Employee Administration Policies• Conducting Performance Appraisal• Managing Employee Relations• Hiring, Recruiting, and Interview Process• Employee Orientation, Training and Development Providing Leadership:• Effective Communication • Team Building and Motivation -
Assistant Restaurant ManagerFlora Hospitality Mar 2011 - Sep 2011United Arab Emirates -
Food And Beverage SupervisorFlora Hospitality Feb 2007 - Mar 2011Dubai UaeBusiness activities• Taking responsibility for the business performance of the restaurant.• Analyzing and planning restaurant sales levels and profitability.• Organizing marketing activities, such as promotional events and discount schemes.• Preparing reports at the end of the shift/week, including staff control, food control and sales.• Creating and executing plans for department sales, profit and staff development.• Setting budgets and/or agreeing them with senior management.• Planning and coordinating menus.• In charge of the Profit and Loss of the restaurant Front-of-house:• Coordinating the entire operation of the restaurant during scheduled shifts.• Managing staff and providing them with feedback.• Responding to customer complaints.• Ensuring that all employees adhere to the company's uniform standards.• Meeting and greeting customers and organizing table reservations.• Recruiting, training and motivating staff.• Organizing and supervising the shifts of kitchen, waiting and cleaning staff.Housekeeping• Maintaining high standards of quality control, hygiene, and health and safety.• Checking stock levels and ordering supplies.• Preparing cash drawers and providing petty cash as required.• Helping in any area of the restaurant when circumstances dictate. -
F&B CaptainThe Gulf Hotel Bahrain Jan 2005 - Dec 2006Bahrain -
F&B WaiterThe Lalit Suri Hospitality Group May 2004 - Dec 2004India
Abdul Rasheed Skills
Abdul Rasheed Education Details
Frequently Asked Questions about Abdul Rasheed
What company does Abdul Rasheed work for?
Abdul Rasheed works for Rotana Group
What is Abdul Rasheed's role at the current company?
Abdul Rasheed's current role is Operations Manager.
What schools did Abdul Rasheed attend?
Abdul Rasheed attended Christ University, Bangalore.
What skills is Abdul Rasheed known for?
Abdul Rasheed has skills like Hospitality Management, Food And Beverage, Hospitality, Restaurants, Hotels, Hospitality Industry, Hotel Management, Banquets, Pre Opening, Restaurant Management, Micros, Menu Development.
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Abdul Rasheed
Director Of Operations | Brand Innovator | Sales Strategist Driving Growth In F&B Excellence | Standalone Restaurants, Food Trucks & Fine Dining |Dubai, United Arab Emirates1gmail.com -
Abdul Rasheed
Senior Procurement Officer At Al Zahra Pvt. Hospital Dubai / CppDubai, United Arab Emirates2gmail.com, gmail.com -
Abdul Rasheed
Senior Full Stack Engineer | Tamm Developer At Dmt Abu Dhabi | Node Js | Aws | Azure | React JsAbu Dhabi Emirate, United Arab Emirates
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