Abdul Riyaz Email & Phone Number

👋 Greetings! I'm a dedicated IT professional with a proven track record in system administration, technical support, and IT infrastructure management. Over the years, I've worked with diverse organizations, helping them achieve seamless technology experiences and robust security measures.🛠️ Key Skills:✔️ System Administration: My expertise lies in setting up, configuring, and maintaining IT systems, including servers, networking equipment, and workstations. I ensure that technology infrastructure runs smoothly to support business operations effectively.🔐 Security Enthusiast: I'm committed to protecting sensitive data. I've managed Active Directory and implemented comprehensive security measures to ensure the confidentiality, integrity, and availability of company data. Security isn't just a job; it's a passion.🔧 Problem Solver: I thrive in troubleshooting hardware and software issues, providing timely technical support to end-users. My goal is to resolve incidents promptly, minimizing downtime and keeping the workflow uninterrupted.📦 Resource Management: Efficient IT resource management is crucial. I handle inventory, from procurement to Asset tracking, to ensure that adequate resources are available and properly utilized, optimizing cost efficiency.🌐 Network Maestro: My skills extend to managing switches, routers, NAS servers, Wi-Fi extenders, and other networking components. I believe in creating reliable, high-performance networks that enable seamless communication and data transfer.🖨️ Print and Telecom Expertise: In addition to network infrastructure, I'm well-versed in setting up and maintaining network printers, local printers, CCTV systems, access control, PBX, and IP PBX configurations. I understand the importance of seamless communication and surveillance.📊 Data Custodian: I take data seriously. I manage data storage solutions, perform data backups, and ensure data integrity. I'm also well-versed in disaster recovery plans, and ready to mitigate any unforeseen challenges.💬 Customer-Centric: Exceptional user service is my commitment. I adhere to all service level agreements, providing timely support to remote and mobile users to ensure consistent access to IT resources and services.🌟 Recent Achievement: One of my recent accomplishments includes resolving an impressive average of 40+ trouble tickets daily. This showcases my efficiency in triaging and resolving problems promptly.

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  Bharath Institute Of Science And Technology

  Information Technology