I consider myself to be a highly co-operative, understanding and a hardworking individual, capable of conveying my proficiency in various situations. I have more than 5 years of business analysis, project support and testing experience across the public and private sector and have worked in both waterfall and agile environments. I am SC cleared and experienced in Salesforce, Jira, Miro, Visio, Excel and Power Point. I am a self-motivated professional and highly skilled in writing user stories, acceptance criteria, process mapping, facilitating workshops, requirements elicitation and stakeholder management as well as having the full end-to-end project lifecycle experience which has enabled the delivery of successful transformation projects.