Installing and configuring computer hardware, software, systems, networks, printers and scannersMonitoring and maintaining computer systems and networksResponding in a timely manner to service issues and requestsProviding technical support across the company (this may be in person or over the phone)Setting up accounts for new usersRepairing and replacing equipment as necessaryTesting new technologyPossibly training more junior staff membersHRMS configuration &… Show more Installing and configuring computer hardware, software, systems, networks, printers and scannersMonitoring and maintaining computer systems and networksResponding in a timely manner to service issues and requestsProviding technical support across the company (this may be in person or over the phone)Setting up accounts for new usersRepairing and replacing equipment as necessaryTesting new technologyPossibly training more junior staff membersHRMS configuration & ticket generateSharing PC configure server pc manage domains c.panel manageEmail creating in namcheap and configure in more departments gitlab configurationemails issues sending receiving bugs and more window 7 10 11 installationI Mac CCTV monitoring Show less

Diagnosing and resolving technical issues that customersface with internet issues, such as connectivity problems,signal degradation, or equipment malfunctions.Interacting with customers through various communicationchannels (phone, email, chat) to understand their technicalconcerns and provide solutions or guidanceWorking on configuration of network devices such as ONUdevice, ZTE Devices, Gpon devices, also configuring theManageable routers

Leaning electronic engineering activities like Recruitment & Selection, Training & Development, Performance Appraisal Report • Prepare Internship Certificates • Prepare employees leave record