•Provided comprehensive personnel, secretarial, and administrative services for Office Administration, ensuring accurate maintenance of employee records, attendance, and managing onboarding /offboarding processes. maintaining department calendars, confidential files, and effectively organizing records and databases using Microsoft Office Suite, Outlook, PowerPoint, Excel, and SAP•Managed HR-related matters, including employee performance evaluations, departmental KPI & CMI reporting, and attendance regularization through SAP & SAP Fiori, conducting review meetings to identify and address challenges•Assisted management in general management tasks, including Monthly KPI report, audit report tracking, stakeholder meetings, and took the lead in organizing employee engagement activities.•Acted as the primary liaison between executives, clients, and stakeholders, handling communications, scheduling meetings, managing diaries, and ensuring efficient correspondence.•Supported financial, Opex,Capex and Manpower budget preparation, pricing, and marketing initiatives, ensuring adherence to budgetary constraints•Led the coordination of administrative and operational reports (Incentive, Overtime,Training, customer data, Daily sales and GP report.),Department Dashboard , strategic project activities, and prepared project status reports within specified timelines•Orchestrated meetings, events, and coordinating movements across facilities and ensuring the safekeeping of organizational assets•Maintained daily shift activity reports, progress reports, compliance monitoring, and inventory control for office supplies. •Provided daily operational support for HR, Procurement, IT-related issues, and conducted various management reports and analyses, effectively handling SAP-related requests, and supporting Spare Parts projects to achieve Operational Excellence and Supplier Awards• Member of Safety Patrol and Operational Excellence team

• Provided High-Level Administrative Support: Offered comprehensive assistance and support to senior management, ensuring smooth and efficient office operations.• Provided High-Level Administrative Support: Offered comprehensive assistance and support to senior management, ensuring smooth and efficient office operations.• Strategic Event and Appointment Management: Expertly managed, scheduled, and organized appointments, meetings, conferences, and departmental events. Oversaw all logistical aspects, including travel arrangements , Itinerary and venue bookings.• Efficient Communication Handling: Received and reviewed incoming communications on behalf of senior staff, determined urgency, and distributed information promptly to the relevant personnel.• Streamlined Office Operations: Executed office tasks including record maintenance, supply management, and meticulous bookkeeping, ensuring seamless day-to-day operations

• Meet and greet guest in a friendly and timely manner. Ability to assist guests with Airport procedure. Made check in process using opera in the airport counter for up selling guest. Performed duties and responsibilities in a timely and efficient manner. Ensure the operations of smooth and effective. • Daily briefing / de-briefing with the department staff. Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Curriculum Development: Structured personalized learning experiences, developed comprehensive lesson plans, and encouraged student engagement through interactive sessions building on previous learning. Implemented effective teaching techniques and assessment methods to measure learning outcomes.• Resource Management: Managed office documents, student, and staff details, ensuring the smooth operation of administrative tasks. Supervised public examinations and curated relevant resources for engaging and effective learning experiences.• Islamic Studies Instruction: Taught Islamic Studies, designing and implementing behavior-focused lessons. Fostered an environment promoting self-discipline and high morale among students through a well-developed curriculum.

• Administrative Oversight: Managed office administrative tasks, including drafting company letters, tender and contract documents. Coordinated sales activities and prepared comprehensive Sales MIS and Incentive reports for dealers.• Customer Relationship Management: Processed Marketing Ad budget bills, fostering profitable relationships with key customers. Regularly reviewed customer objectives, addressing complaints promptly, and provided product updates for increased sales.• Operational Efficiency: Oversaw operational systems, identifying and implementing improvements. Managed day-to-day operations, balancing multiple business lines, conducting strategic planning, and mitigating operational risks.