Abdul Samee Email & Phone Number

Canada

• Delivered comprehensive Azure Data Fundamentals course to university students.
• Provided hands-on experience with Azure tools and services, preparing students for practical applications in real-world scenarios.
• Developed and delivered comprehensive cloud technology courses covering AWS and Azure
• Created engaging and up-to-date course materials, including lecture notes, assignments, and hands-on labs.
• Conducted regular assessments to evaluate student progress and provided constructive feedback for improvement.
• Fostered a collaborative learning environment, encouraging students to work on real-world cloud projects.

• Lead the Email Fraud Defense (Proofpoint) project to ensure domains comply with DMARC and SPF protocols.
• Analyzed phishing emails to prevent users from clicking on malicious links
• Provided desktop support for internal users and handled Service Now tickets related to network, security, VPN along with connectivity issues and provided support when any issues are raised.
• Analyzed Cloud Guard alerts for Parkland users to identify and rectify any misconfigurations in the cloud infrastructure.
• Worked on user’s requests handling all types of networks, system, or access issues
• Created URL category and policies in Zscaler ZIA for each service based on the request

Waukegan, IL, US

Calgary, Alberta, CA

• Conducted engaging sessions on Azure Data Fundamentals for diverse learners
• Adapted curriculum to meet student needs, incorporating practical examples
• Addressed student queries and provided constructive feedback
• Designed assessments to evaluate understanding

Toronto, ON, CA

• Implement Security CIS benchmark compliance policies and sign off vulnerabilities and Risk findings. Present security policies to businesses and stakeholders and advocate CISO's vision and mission.
• Implemented and maintained robust security measures within the Azure cloud environment, ensuring the confidentiality, integrity, and availability of data.
• Successfully led the implementation of ISO 27001 standards within the organization, ensuring compliance with information security management system (ISMS) requirements.
• Successfully deployed and configured Azure Defender services to provide advanced threat protection across the Azure cloud environment.
• Analyze vulnerabilities to determine remediation measures and rule out false positive using resources such as National Vulnerability Database, Qualys and CIS
• Research and track new exploits and cyber threats. Interact with the security community to obtain technical threat intelligence.

Vernon Hills, IL, US

Vernon Hills, IL, US

• Install, upgrade, and configure next generation firewall including Palo Alto, WatchGuard, and Check Point
• Promoted to the position of Senior Security Analyst after less than a year for exceptional organizational and technical skills.
• Played a pivotal role in a critical data center migration project, focusing on firewall rule cleansing, ensuring smooth transitions with zero disruptions to network security operations.
• Formulated and implemented robust network security policies using Panorama for central management of multiple Palo Alto Firewalls across diverse geographical locations.
• Leveraged Tufin for optimal firewall rule management, ensuring clean policy structures and conducting regular audits to maintain a streamlined and secure network environment.
• Configuration and troubleshooting of Site to Site as well as Remote Access VPN on firewalls.

Seattle, WA, US

• Provided superior customer service and support to all WG partners by telephone, web, email, and chat
• Gained exposure to dealing with subscription services such as Gateway Antivirus, Geo location, IPS/IDS (Intrusion Prevention System), Spam Blocker, Advanced Threat Protection (APT), WIFI Cloud and Auth point.
• Emphasis on diagnosis, documentation and troubleshooting issues in a live production environment

Seattle, WA, US

• Provide timely resolution of problems or manager escalations on behalf of customer to technical personnel
• Provide case status updates to management and end-users through Salesforce application
• Involved in troubleshooting and configuration of HTTP, HTTPS, SMTP, POP3, DNS, SIP proxies, and Web Blocker in firewall
• Advised WatchGuard partners on Vulnerability reports and helped with the port scanning
• Assist platinum clients with proper network setup preventing bottlenecks in customer environment
• Reading logs and assessing problems through Wireshark and dimension server from various perspectives to device superior solutions

Seattle, WA, US

· Identify and prepare a strategy on the use of tools and techniques to conduct static/dynamic analysis of versatile malware files, including building an isolated lab environment· Passion for reverse engineering and taking on understanding the hacker mindset· Acquainted to x86 assembly language and the use of debuggers Olly DB or IDA Pro· Analyzing with.

Toronto, Ontario, CA

• Provide cost-effective Tier 1&2 support by applying the known solution and resolve 80% incident at first point of contact
• Responsible for providing customer service and technical support for all supported business groups and Scotia products
• Providing support to users’ web browser and java issues along with Scotia connect & GCM
• Maintaining and providing support for business cases on Edge
• Acquainted to maintaining customer records in GCM
• Verify appropriate priority, categorization and problem description for all incident record

Toronto, On, CA

• Imparted training to students for Network Routing and Switching and solved individual queries of students regarding subject.
• Taught various LAN/WAN technology, OSI model and network troubleshooting techniques.
• Provided hand on experience of different protocols in different models of CISCO switches and routers

Toronto, Ontario, CA

• Responsible for assisting implementation, troubleshooting, and maintaining operations of network systems
• Responsible for adding the new Cisco Routers and switches in the running environment
• Configured and troubleshoot switches, routers and access points
• Configured and tested Smart install zero touch in different switches for business use
• Monitored network traffic and issue through solar winds and fire eye software
• Testing and evaluating potential new versions of Cisco IOS software in routers and switches

Toronto, Ontario, CA

• Solving client IT issues through phone calls/walk-ins/tickets and maintaining the labs printers and projector podiums
• Diagnosed software-hardware problems, responding quickly, clearly, and resourcefully.
• Working in a fast pace environment as a team with the primary goal of client satisfaction
• Configured and maintained the functionality of company desktop system, together with peripheral devices and software.
• Earned solid reputation for resolving complex issues and providing exceptional customer service.
• As front-line customer service representative, diplomatically handle employee calls regarding various HR issues; able to clearly describe policies to employee satisfaction

Markham, Ontario, CA

• Supported over 600 users
• Reviewed and resolved client requests and incidents in a timely manner via Business Service
• Management Ticket System
• Administer multiple disjoint Active Directory Forests, Domains, DHCP, DNS and various other Infrastructure services. Trust relationships setup, dcpromo and decommission of AD.
• Analyzed and prepared SCCM reports on user system issues
• Monitor ticketing system for new tickets and work-items. Update existing tickets. Maintain hardware inventory control in ticketing system.

Osborne Park, WA, AU

• Install and configured new hardware/software, antivirus, operating system updates
• Troubleshoot, diagnose and resolve computers and other computer-related hardware and software problems to ensure functionality
• Provide solution Hardware/software for client needs
• Provide technical support internal help desk environment
• Performed troubleshooting of Workstation, Printer and peripheral equipment.
• Repaired, serviced, and replaced parts, boards, and related equipment

Master'S Degree, Master Of Science In Cybersecurity (Mscs) - Cloud Architect

Cyber Security Reskill Program, Cyber/Computer Forensics And Counterterrorism

Associate’S Degree, Computer Systems Networking And Telecommunications