Abdul Sameer Email & Phone Number

Driven Abdul, A Summary!!I am currently pursuing my MBA at ISSM Business School, following my undergraduate studies at New College. As the Joint Secretary of the Youth Red Cross (YRC) club, I have developed strong leadership and time management skills while leading initiatives like blood donation camps and cancer day awareness events.After completing my undergraduate degree, I sought to gain insight into corporate culture and work-life balance. I joined Hexaware Technologies as an Executive in the Customer Relations department, where I address client queries with 100% satisfaction. My role spans both email and chat support, allowing me to refine my communication and problem-solving skills.I also had the honor of attending the YRC National Camp, where I represented Tamil Nadu alongside participants from 20 different states, and we proudly secured 3rd place for showcasing our culture and heritage.Recognizing the importance of technology in today’s world, I enrolled at Fit Institution to learn programming languages, completing courses in C, C++, and Java.I am passionate about making a positive impact and am eager to connect with fellow professionals in the business community!

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  Customer Service Representative

  Hexaware Technologies

  Jul 2023 - Feb 2024 - Chennai, Tamil Nadu, India

  • Managed customer inquiries via email and chat, ensuring a prompt and effective resolution to queries.• Achieved 100% customer satisfaction through attentive service and problem-solving skills.• Collaborated with cross-functional teams to enhance service delivery and improve customer experiences.• Maintained detailed records of customer interactions and feedback to identify trends and areas for improvement.