Extracting the raw dump from the Service now tool and creating the interactive reports and publishing it on daily, weekly and monthly basis in Excel and power pointCombine industry experience with an understanding of visualization in power point for creating views for best-in-class innovative solutionsSupporting stakeholders by providing accurate and high-quality solutions driven by detailed visualizations for decision makingCreated score cards for the engineers for the monthly stacksCreated insightful reports that summarized data trends, identified patterns, and supported business decisionsDesigned and formatted reports according to established standards and created data visualizations (charts, dashboards) in MS Excel for effective communicationEnsured adherence to SLAs and reported on key performance indicators (KPIs) for data operations.Designed and formatted reports according to established standards and created data visualizations (charts, dashboards) in MS Excel for effective communication

Sr. Analyst in the BPO sector

Analyst for Fast cancellation team in the BPO sector

Process Associate for the Asset transfer management team in the BPO Sector