I am an experienced operational manager in the telecommunications and healthcare provision sectors, adding significant value to organisations as a result of creative problem solving, developing rapport with customers, identifying new business opportunities and maintaining quality standards for existing customers. My expertise is effective communication to ensure excellent service delivery and effective staff management to ensure consistency and continuity to organisations purchasing our products and services. I bring a wealth of transferable experience and skills.
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Billing ManagerMaximum Networks Sep 2017 - PresentBirmingham, England, United Kingdom -
Operations ManagerGolden Moments Walsall May 2016 - PresentWalsall, United Kingdom
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Business Support ManagerSpectrum Telecoms Sep 2016 - Jul 2017Burton Upon Trent, Staffordshire, United Kingdom -
Network ManagerMaximum Group Uk Apr 2013 - Jun 2016Birmingham, United Kingdom• Interrogation of and managing enquiries about the billing system including terminations and terms of business• Monthly analysis of profit and loss margins• Regular liaison with suppliers and network providers • Quoting new services, raising and management of new orders and subsequent co-ordination of maintenance contracts • Reporting faults and coordinating visits with engineers• Provision of personalised after sales support • Adherence to and update knowledge of OFCOM regulations
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Operations ManagerMaximum Medical Resources Ltd Jul 2010 - Apr 2013Birmingham, United Kingdom•Management of all operational staff including, induction, appraisals and CPD.•Oversee customer service departments to ensure quality standards are met and meeting targets.•Prepare, revise and submit reports, budgets and other documentation.•Regular review meetings with Director to drive business development and ensure effective communication between senior management and staff.
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Sales SpecialistWebb Bros Ltd (Panasonic Stores) May 2004 - Jun 2010West Midlands Region•Shop floor demonstrations, technical advice for customers and colleagues and sales•Delivering and installing Panasonic systems into customer’s homes•Operating specialist sales software•Dealing with customer complaints and providing exceptional after sales support
Abdul Sobur Skills
Abdul Sobur Education Details
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Darlaston Comprehensive Science CollegeBusiness
Frequently Asked Questions about Abdul Sobur
What company does Abdul Sobur work for?
Abdul Sobur works for Maximum Networks
What is Abdul Sobur's role at the current company?
Abdul Sobur's current role is Customer Focused.
What schools did Abdul Sobur attend?
Abdul Sobur attended Darlaston Comprehensive Science College.
What skills is Abdul Sobur known for?
Abdul Sobur has skills like Management, Project Management, Customer Focused Service, Easily Adaptable, Skilled Multi Tasker, Budget Management, People Management, Client Rapport, Team Motivation, Decision Making, Professional Communication, Innovation Management.
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Abdul Sobur
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Abdul Sobur
United Kingdom2hotmail.co.uk, 4siteit.co.uk -
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Birmingham -
Abdul Sobur
Bristol
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