• Developed automation scripts to mitigate security risks across over two thousand AWS resources.• Managed customer-impacting operations by troubleshooting system faults and implementing fixes for effective issue resolution.• Handled critical service deployments during on-call rotations, and optimized scalability configurations to efficiently manage and accommodate high-traffic peak events.• Revamped a critical API which led to a reduction in latency by 30%, and contributed to deprecating a major service, thus resulting in a more efficient system and decreased operational load.• Resolved a customer pain point by implementing changes that resulted in a 19% decrease in customer inquiries and substantial savings in support expenses.

Implemented feature enhancements and components for unique business use cases on the inventory management website, improving functionality and user experience.

Assisted in development of a web application that displays different visualizations by processing uploaded medical images of the heart, to identify dead tissues and abnormalities.

Attended the ACM-India Summer School on Algorithmic and Theoretical Aspects of Machine learning at IIIT Bangalore, funded and co-taught by Microsoft Research labs and Mphasis Foundation.