 More than 8 years of experience in the field of Sales & Service Operations, Workshop Management and Customer Relationship Management. Presently associate with ERCO SARL SENEGAL/WEST AFRICA – (Auth.Dealer of Kaeser Kompressoren ) as General Manager from June 2021.  Worked with Sodra Motors/Hyundai Mauritania (West Africa) as Service Manager (Nov 2019 to March 2021). ` Adept at providing both sales & service operations; understanding clients’ requirements and providing services accordingly.  Leading teams to ensure the accomplishment of service deliverable.  Outstanding success in building and managing relations with key clients and establishing large volume, high profit accounts with excellent levels of retention and loyalty.  Exhibited abilities in generating leads, consistently increasing revenues, market share and favorably impacting profitability by exceeding all the set goals & corporate objectives.