Abdul Sameer Mohammed Email & Phone Number

Canberra, Australian Capital Territory, Australia

•Utilized Microsoft Power BI and DAX for data analysis, creating insightfuldashboards and reports to drive decision-making processes.•Designed interactive Power BI visualizations to translate complex businessrequirements into actionable insights.•Conducted exploratory data analysis and prepared datasets using Power BI,enhancing understanding of business trends.•Leveraged Power BI to develop customized analytics solutions for diverseprojects across various sectors, including healthcare (hospital data analysis),human resources (HR analytics), and IT equipment management.•Applied DAX functions in Power BI to develop advanced data models andcalculations for accurate analysis and reporting.•Collaborated with teams to streamline data extraction and transformationprocesses for efficient data analysis using Power BI and DAX.•Administered Active Directory for user account management, permissions, andgroup policies to ensure network security and efficiency.•Configured ServiceNow for incident tracking, optimizing IT service managementprocesses.•Managed and optimized network protocols (TCP/IP, DNS, DHCP, VLANs) forseamless data flow and connectivity.•Implemented VPNs and remote access solutions for secure connectivity,ensuring data privacy and accessibility.•Conducted system audits to enhance security and compliance, safeguardingdata integrity and confidentiality.•Provided end-user support, troubleshooting hardware and software issues tooptimize data analysis workflows for stakeholders.

Melbourne, Victoria, Australia

•Designed and developed interactive and insightful Power BI dashboards andreports, translating complex business requirements into visualizations thatenhance decision-making processes.•Assisted in the development of Power BI prototypes, gaining hands-onexperience with data visualization techniques and best practices.•Conducted exploratory data analysis and assisted in preparing datasetsfor use in Power BI, contributing to the overall understanding of business trends.•Collaborated with team members to document and streamline data extractionand transformation processes

Melbourne, Victoria, Australia

•Delivered technical support to end-users, resolving issues related to hardware,software, and network connectivity.•Assisted in the deployment and maintenance of IT infrastructure, includingservers, routers, and switches.•Conducted regular system updates and patches, ensuring systems were up-to-date and secure.Collaborated with vendors for procurement of IT equipment, negotiating cost-effective solutions.•Responded to help desk tickets and provided remote assistance to users,ensuring timely issue resolution.•Supported and maintained IT infrastructure, including desktops, laptops,printers, and mobile devices.

Master'S Degree, Information Technology, 5.7 Out Of 7 Gpa

Professional Year In Information Technology., Computer/Information Technology Administration And Management

Bachelor Of Commerce - Bcom, Business/Commerce, General