Possible summary:A highly skilled and motivated Data Analyst with a Master of Technology in Enterprise Systems and Business Analytics from Federation University, showcasing a solid foundation in data analysis, business intelligence, and IT systems. With experience as an IT and Network Officer at ACT Government, a Data Analyst at SmartStar, and an IT Support Specialist at Telstra, I have honed my abilities in troubleshooting technical issues, conducting market research, collaborating with stakeholders, and delivering top-notch customer service. Certified in Google Analytics and Business Intelligence using Microsoft PowerBI, I am dedicated to leveraging data and technology to enhance business processes, drive improved outcomes, and elevate customer satisfaction. Proficient in Microsoft PowerBI, Microsoft Suite, Exchange Administration, Active Directory, ServiceNow, and various operating systems and devices, I am committed to continuous learning and growth in the field of data analysis and business intelligence.I am looking for new opportunities to enhance my skills and experience further and to contribute to the success of innovative and data-driven organizations. I am confident that I can add value to any team with my analytical, technical, and interpersonal skills.