Abdul Ahad Alami Email & Phone Number

Texas, United States

Fort Worth, Texas, United States

Fort Worth, Texas, United States

During my tenure as a Warehouse Laborer at the HINT Department, I was responsible for a variety of tasks related to device management and warehouse operations. My duties included:1. **De-kitting Devices**: I worked in the De-kitting department, where I was responsible for disassembling devices for further processing.2. **Triage**: I performed flashing and resetting of devices, ensuring they were ready for the next stage of processing.3. **Kitting**: I was responsible for inserting SIM card data into devices, labeling boxes, and preparing them for shipment.4. **Master Kitting**: I managed the Master Kitting process, which involved making pallets of packed devices in boxes and labeling them for easy identification.5. **Volume Management**: I successfully managed Master Kitting of over seven hundred devices in a single day, demonstrating my ability to work efficiently under pressure.6. **Quality Control**: I checked packages and merchandise for any damage and promptly notified vendors of any issues, ensuring the quality of our products.7. **Productivity**: I consistently de-kitted 900 devices per day, showcasing my dedication and productivity.8. **Equipment Operation**: I operated pallet jacks and other material moving equipment to receive and transport items from various warehouse locations, ensuring smooth and efficient warehouse operations.This role required a high level of technical expertise, excellent problem-solving skills, and a strong commitment to maintaining the quality and efficiency of warehouse operations.

Baluchistan, Pakistan

As an IT Technician, my responsibilities include diagnosing and troubleshooting hardware, software, and network issues, installing and configuring operating systems and applications, removing malware and other threats, responding to customer inquiries and complaints, applying external accessories, resetting and restoring mobile operating systems, and installing new devices and system components

Quetta, Baluchistan, Pakistan

As an IT Technician, I was responsible for a variety of tasks related to maintaining and improving our company’s IT systems. My duties included:Diagnosing and Troubleshooting: I diagnosed and troubleshot hardware, software, and network issues, ensuring all our systems ran smoothly and efficiently.System Installation and Configuration: I installed and configured operating systems and applications, tailoring them to our specific needs and requirements.Security Management: I removed malware, ransomware, and other threats from laptops and desktop systems, ensuring the security and integrity of our data.Customer Service: I actively listened to customers, handled concerns quickly, and escalated major issues to the supervisor. My ability to investigate and resolve customer inquiries and complaints quickly was crucial.Device Maintenance: I applied external accessories such as screen protectors, skins, and more to our devices, ensuring they were well-maintained and protected.System Reset and Restoration: I reset and restored mobile operating systems to factory default settings to correct software-based faults, ensuring our devices were always functioning optimally.Device and Component Installation: I installed and configured new devices and system components, ensuring our IT infrastructure was up-to-date and capable of meeting our needs.Operating System Installation: I installed new operating systems in Android and IOS devices, ensuring our mobile devices were equipped with the latest and most efficient systems.This role required a high level of technical expertise, excellent problem-solving skills, and a strong commitment to customer service. As a skilled IT professional with a passion for technology and helping others, I was a valuable asset to our team.