I supervised cash handling and maintained accurate financial records, oversaw daily operations for smoothstore functioning, streamlined workflow and coordinated staff tasks, managed inventory and purchasingactivities, and addressed customer inquiries to ensure high service standards.

I supervised cash handling and maintained accurate financial records, oversaw daily operations for smoothstore functioning, streamlined workflow and coordinated staff tasks, managed inventory and purchasingactivities, and addressed customer inquiries to ensure high service standards.

• Receiving customer service inquiries.• Responding to customer service inquiries.• Promoting company’s services.• Handling certain transactions.• Identifying needs/wants of customers.• Providing pricing and delivery information to customers.• Performing verification of customers.• Answering customer questions about the company services• Assisting in developing, presenting, and implementing policies and procedures to make sure company customers have a satisfactory experience when using its services.• Reaching out to customers through technology or in person, communicating to them about the company’s services.• Providing routine report to appropriate company managers and also customers about achievements and improvements planned to address prevalent deficiencies.

I accurately processed cash and card transactions, maintained cash drawer accuracy by balancing it at thestart and end of shifts, provided exceptional customer service by assisting with purchases and returns, andefficiently operated and managed the POS system, handling transactions and resolving technical issues.