Offering end to end road freight and bulk haulage solutions through integrated network of trucking. At "Load Karoo" we ensure your cargo reaches safely and seamlessly.

Leading a facility of 4,000 sq. ft for Transportation, Logistics, Supply Chain and Storage needs of Business clients. Working on Key Accounts & Invoicing of Customers.Organizing daily training sessions & TBX meetings for employee trainings and well-being.Managing Facility P&L by closely examining daily operations summary, negotiating with vendors and stockholders.

ProjectsAirlift:• Provided Consultancy on warehousing, inventory management & FEFO management on FMCG products.• Organized Training sessions for ground teams of Pickers & Placers on Stock handling SOP’s and GWP’s.• Designed & mapped floor layouts and planned storage space for 100% utilization and effective operations flow.• Reduced overall damages and expiry losses from the constant figure of 9M to 0.1M within 4 months. • Also managed the goods Transport Operation from Mother-ship warehouse to Dark stores. Al-Maarij Mart: • Warehousing Operations, Mothership Inventory, and daily dispatches to Super Mart.• Maintained Inventory records and AuditsOrder Call:• Managed Transport fleet for client• Shipment tracking, follow-ups • Resolving on ground breakdowns on urgent basis

• Lead the ground team of pickup heroes and indoor staff assigned for Customer return pickups.• Worked on Business reports (WBR – MBR) and reporting to the managers.• Monitoring all KPIs are full filled and ensuring strict compliance by monitoring daily operations.• Attended daily morning meetings with Regional and Sub-regional Teams within Pakistan and gave presentations on departmental Backlog-report, based on Excel, Power-BI & Google Data Studio dashboards.• Follow-ups on daily CR pickups & ensuring the pickup performance is above 80%.• Investigated lost packages by inventory search, individual questioning & CCTV surveillance also derived procedures for loss prevention.• Actively taking daily meetings with Upper management to enhance the project’s overall efficiency.• Area and floor planning: utilized the maximum area by designing an optimal floor plan based on warehouse inbound and outbound docks layout• Maintained and ensured the sustainability of 5S standards within the Team.• Managed the project fleet by making Action-Plans based on workload and daily conditions.• Looked after the inventory procurements and Initiated POs for packaging & supplies.• Worked on WFM (work-force-management), monitored daily overtime and attendance counts.• Closely worked with HR partners for normal and bulk-hiring of labor, riders & interns.

• Doing outbound calls for customer care and assigned pickup slots based on customer’s availability.• Closely worked with CS team (Daraz Champs) executing Express Tasks like “Red Carpet” and “911 urgent pickup” alignments. • Engaging with Riders while they are on route & taking follow-ups on parcel pick-list and tasks completion.• Answered customer questions on service issues and resolved customer complaints by engaging relevant departments on live calls and escalating Emails.• Generating pickup performance report twice a day. • Monitoring daily dispatch process.• Ensuring the day closing before 8:00 pm.

• Inbound-Outbound Packages processing.• Rider Dispatching.• Inventory Cycle Count.• Email communication within concerned departments & followups on Firsl-Mile & Mid-Mile Logistics.

Internship trainings: Teamwork, Logistics & warehousing, vendor Pickups, Excel Basics,5S Courses.