Abdul Basith Email & Phone Number

Chennai, Tamil Nadu, India

• Leveraging commercial expertise to drive and facilitate incremental margin growth.
• Identifying opportunities to maximize margin and expand market wallet share, while conducting regular BUY & SELL activities to safeguard existing business and maintain margins.
• Reviewing & approving bilateral deals & swaps, while collaborating closely with the sales team to maximize deal proportions and optimize net pricing and rates.
• Fostered strong relationships with partners by thoroughly understanding customer expectations, engaging in cross-product business discussions, and addressing key pain points.
• Collaborated closely with internal and external stakeholders to analyze market trends, competitor activity, FTR and MTR voice termination rates, demand patterns, and pricing strategies.
• Researched and developed new partnerships to drive incremental growth while managing restrictions and challenges.

Mumbai Area, India

• Modernized the OBC/ OBR routing & OBC mediation logic.
• Designed the OBC routing engine.
• Decoded OBC complex disputes.
• Documented the OBC incident process and OBC switch capabilities.
• Managed the NOC to drive continuous improvement initiatives aimed at enhancing business processes and efficiency within the traffic management group.

Mumbai Area, India

• Traded ‘Voice | ITFS | UIFN | DID/ LNS’ products across Americas region.
• Identified opportunities, continuous customer engagement, presented tailored propositions, negotiation- managed the entire sales life cycle.
• Collaborated closely with Market and Product Managers to analyze market trends, competitor activity, demand patterns, and pricing strategies.
• Researched and established new relationships to drive incremental growth.
• Analyzed the legal and financial risks of markets and business partners.
• Evaluated client requirements and determined best product-fit based on customers' requirements.

Pune Area, India

Served as Level 2 escalation point for Voice Fault Management, leading and mentoring a team.Projects Handled:1. FAS & Fraud Prevention, 2. SIM Box Detection and 3. Voice Budgetary Control Management.

Pune, Maharashtra, India

• Troubleshot voice network-related complaints and provided operational support to customers.

Pune, Maharashtra, India

• Interacted with customers to address and resolve their voice complaints until a satisfactory resolution was achieved.

Puducherry Area, India

B.Tech, Computer Science Engineering

Hsc, Computer Science

Sslc, Science