Abdul Hadi Usmani Email & Phone Number

Dubai, United Arab Emirates

System engineering/administration for enterprise monitoring systems (Dynatrace, SolarWinds, Nagios, Elasticsearch etc.) including systems architecture, monitoring strategy, operational deployments, application design and maintenance/administration.

Islāmābād, Pakistan

Project Manager and Technical Delivery Lead in EMEA region

Islāmābād, Pakistan

End to End Business Application Technical Manager for Nokia SoftwareAccelerated Delivery by 30%: Through the implementation of agile methodologies, automation, and a robust CI/CD pipeline, I streamlined our development processes for Service Management and Device Management Platforms. This transformation resulted in a 30% reduction in project delivery times, enabling our teams to consistently meet tight deadlines while exceeding customer expectations.Cost Reduction and Enhanced Quality with Offshore Teams: By shifting to offshore development teams, we reduced costs by 25% while maintaining or improving deliverable quality. Effective communication, rigorous project management, and stringent quality control allowed us to leverage global talent, optimize resources, and enhance project efficiency.

Islāmābād, Pakistan

Customer Solutions Architect for Network and Cloud Services of Nokia SoftwareExceptional Business Solutions Delivery: I consistently delivered business solutions adhering to rigorous technical and professional standards. This commitment led to strong customer satisfaction.Strategic Client Requirements and Integration Expertise: I excelled in defining client requirements, conducting comprehensive gap analyses, and providing optimum business solutions. This precision in planning and execution resulted in on-time and on-budget project completions.Proactive Product Enhancement Initiatives: My collaborative efforts with the product line resulted in initiating product enhancements during customer implementations, enhancing product functionality. I also played a pivotal role in ensuring a smooth solution rollout and post-implementation stability.

Islamabad, Pakistan

Effective Customer Management: Successfully managed daily customer communication, ensuring satisfaction and reduction in service-related issues.Cross-Domain Solutions Leadership: Led customer interactions to define cross-domain solutions, including BSS/OSS.Thorough Requirement Gathering: Spearheaded requirement gathering for the design and development of SMP solutions, guaranteeing a 20% reduction in development time.Efficient Internal Coordination: Managed internal communication and collaboration with back-office teams, achieving a solution understanding and realization for the customer.Stringent Quality Assurance and Testing: Ensured quality assurance for feature development and conducted User Acceptance Testing with customers. This approach led to a 98% reduction in post-implementation issues and an increase in customer satisfaction.

Islamabad

• Communication with customer for project development• Communication with BO/customer/multi-vendors for development of the DLM, SELT & DELT plugins for multi-vendor line termination boards.• Communication with BO for trouble ticket generation and progress updates.• Communication with customer regarding observations and providing solutions.• Integration of Network Analyzer-Copper on HP server with the customer network, and presentation of the solution to the customer during the PoC phase of the project.• Quality Assurance of the Features developed for the multi-vendor equipment.• User Acceptance Testing with the customer for all the available features of NA-C.• Presentations to the customer for the application and usage of the tool.

Islamabad

• Integrated Home, enterprise and Metro cells for Telenor Pakistan Femto Project.• Performing Administrative task and routine operation activities• Fault management and analysis of alarms for resolution of issues• Logical and physical resource monitoring and snapshot generation • New FEMTO/NodeB creation and deletion • Work order implementation and problem resolution in case of discrepancy• Trace collection and analysis.• Work order creation and parameter modification using WIPS• Performed Weekly Health checks backups

Islamabad Pakistan

• Hands on experience on Alcatel OMC-R 9153• Re-homing (Inter-OMC Cutover Inter-BSC Cutover) of sites.• Responsible to resolve QoS related problems reported by Radio Network Optimization Team.including Call drops, Preparation failures, Transmission Drops, zero traffic cells.• Troubleshooting and constant co-ordination with RNE/RNP/Costumer teams.• OMCP/CCP/TP Switchover.• Patch installations for MxBSC • Site creations and configurations.• Adjacencies additions/Deletions of cells.• To implement the parametric changes requested by network planning and optimization team• Coordinating deployment of new BTSs and BSCs from OMC-R.

Lahore, Pakistan

• Configuration and Integration of Alcatel Lucent ISAM 7302 MSAG with PTCL Ethernet-MAN existing network for Triple play Services.• Configuration and testing of HSI, IPTV, VOD and H.248 Voice on ISAM 7302 (FTTC)• Configuration and testing of HSI, IPTV and SIP Voice on ISAM 7302 for GPON network (FTTH)• Configuration on ALU GPON ONT I-240W-A on ISAM 7302• Integration and Testing of VDSL service on Alcatel Lucent ISAM 7302 MSAG with PTCL Ethernet-MAN existing network• Provisioning Acceptance Testing for ISAM 7302 MSAG in coordination with Customer PTCL Etisalat.• Working on AMS (Access Monitoring Server) 5520 for Network Monitoring and discovery of ISAM Nodes on the AMS server 5520• Technical meeting with the customer about MSAG Nodes and IP aggregation site finalization.• Updating network topology of Alcatel-Lucent ISAM 7302 deployed in the regions specified by the PTCL-Etisalat customer.• Supervision of installation Fibre cables testing at site.• Connectivity with PTCL Etisalat Ethernet-MAN via SDH, DWDM or Dark fibre.• Integration for Voice Services with different Vendors including ZTE and Huawei.

Lahore, Pakistan

• Monitoring and executing Rollout and Telecom Installation• Customer co-ordination• Daily task reporting and record keeping• Planning and discussing the feasibility of network deployment with the customer• Providing technical support to the deployment teams.• Training of the resources• Document signing: Memorandum, GRN, SAN and PAC issuance.

Lahore

• Deployment and commissioning of MSAGs.• Testing of services (HIS, IPTV & Voice) and PAT approvals.• Document signing: PAT documentation, Settlement of Deficiencies and Memorandum

Faisalabad, Pakistan

• Commissioning and troubleshooting of ALCATEL A9130 MFS Evolution• Patch installation and activation on ALCATEL A9130 MFS Evolution• Provide on call technical support for ALCATEL A9130 MFS Evolution commissioning and troubleshooting• Commissioning and troubleshooting of A9130 MX-BSC• Patch installation and activation on A9130 MX-BSC• A9130 MX-BSC Alarm Box off-lining.• Provide on call technical support for A9130 MX-BSC commissioning and troubleshooting• Commissioning and troubleshooting of ALCATEL A9125 TC• Patch installation and activation on MT120 boards of ALCATEL A9125 TC• Provide on call technical support for ALCATEL A9125 TC patch installation and activation.• Commissioning and troubleshooting of ALCATEL 9100 macro BTS, & 9110 micro BTS.

Islamabad, Pakistan

1. Monitoring alarms related to the Head End

Lahore, Pakistan

1. Monitoring alarms related to the switching room