Abdulhakeem Sanni

Abdulhakeem Sanni Email and Phone Number

Experienced Administrative Professional & Executive Assistant | Skilled in Customer Support | Streamlining Operations for Organizational Success"/HR Enthusiast @ WESABI
Abdulhakeem Sanni's Location
Abuja, Federal Capital Territory, Nigeria, Nigeria
Abdulhakeem Sanni's Contact Details

Abdulhakeem Sanni work email

Abdulhakeem Sanni personal email

n/a
About Abdulhakeem Sanni

I’m an administrative professional with over 5 years of experience, bringing a unique blend of executive support, logistics, and customer service expertise to the table. Throughout my career, I’ve been committed to streamlining operations, improving efficiency, and delivering high-quality results that help organizations thrive.At Wesabi, I took on the dual role of Administrative Officer and Executive Assistant, managing everything from vendor contracts and procurement to coordinating events, meetings, and travel logistics for the leadership team. My attention to detail and proactive approach enabled me to reduce operational costs and improve project outcomes significantly. In addition, I had the opportunity to hire and onboard 50+ artisans, ensuring a seamless process from recruitment to project execution.In previous roles, including my time at Jaiz Bank, I provided executive support to senior management while managing key administrative functions like asset management and procurement. I streamlined communication and improved office efficiency, which allowed the team to focus on what really mattered—growing the business and serving our clients.Alongside my administrative work, I also thrive in customer support. As a Social Media Manager for Simbi Props, I helped the brand engage with its audience, delivering excellent service while crafting strategies that aligned with business goals.My strengths lie in my ability to manage multiple priorities, communicate clearly, and collaborate across departments to get things done. Whether it’s handling executive tasks, managing logistics, or providing exceptional customer support, I’m driven by a desire to contribute to the overall success of the organization.I’m always excited about new opportunities where I can apply my skills and continue to grow. If you’d like to connect or discuss opportunities, feel free to reach out!

Abdulhakeem Sanni's Current Company Details
WESABI

Wesabi

View
Experienced Administrative Professional & Executive Assistant | Skilled in Customer Support | Streamlining Operations for Organizational Success"/HR Enthusiast
Website:
wesabi.com
Employees:
2
Abdulhakeem Sanni Work Experience Details
  • Wesabi
    Admin And Customer Service Officer
    Wesabi Nov 2018 - Present
    Abuja
    • Delivered top-tier customer support, resolving client and artisan issues with a 95% customer satisfaction rate.• Managed customer complaints and implemented efficient solutions, reducing average response times by 20%• Provided phone and email support to customers, addressing concerns, and resolving queries.• Developed and implemented best practices in customer service, leading to a 15% increase in team efficiency.• Optimized logistics processes, improving delivery times for client services and maintaining quality control standards.• Hired and onboarded 50+ artisans, enhancing team capabilities and streamlining workforce productivity.• Negotiated favorable vendor agreements, reducing operational costs by 10%.• Collaborated with cross-functional teams remotely to ensure timely delivery of services to customers across different locations
  • Simbi Props
    Social Media Manager
    Simbi Props Jan 2020 - Nov 2023
    Lagos State, Nigeria
    • Developed and implemented a comprehensive social media strategy to align with business objectives.• Defined key performance indicators for campaigns.• Created, curated, and managed all published content (images, videos, and written).• Collaborated with other departments to ensure cohesive branding and strategic planning
  • Jaiz Bank Plc
    Administrative/ Customer Service Officer(Contact Center Agent)
    Jaiz Bank Plc Apr 2014 - Feb 2018
    Abuja
    • Managed customer calls and inquiries, providing exceptional customer service and achieving a 50% improvement in response times.• Resolved customer complaints and escalated issues to the appropriate departments, ensuring client satisfaction.• Provided direct administrative support to the Deputy General Manager, streamlining office operations by 20%.• Managed procurement processes, including vendor negotiations and inventory control, achieving a 25% improvement in accuracy and reduced waste.• Processed purchase orders and maintained procurement records for multiple branches nationwide, ensuring timely delivery of supplies.• Acted as the secretary for the Procurement Committee, facilitating efficient asset management and procurement operations.
  • Subeb
    Administrative Assistant
    Subeb Oct 2012 - Oct 2013
    Lokoja, Kogi State, Nigeria
    Data Entry
  • Al-Azhar International College
    High School English Teacher
    Al-Azhar International College Oct 2012 - Oct 2013
    Lokoja, Kogi State, Nigeria
    • Designed and delivered comprehensive lesson plans, resulting in a 30% improvement in student performance and engagement.• Fostered a positive learning environment, enhancing student retention and satisfaction

Abdulhakeem Sanni Skills

Management Microsoft Excel Microsoft Office

Abdulhakeem Sanni Education Details

  • Alhikmah University
    Alhikmah University
    English Language And Literature/Letters

Frequently Asked Questions about Abdulhakeem Sanni

What company does Abdulhakeem Sanni work for?

Abdulhakeem Sanni works for Wesabi

What is Abdulhakeem Sanni's role at the current company?

Abdulhakeem Sanni's current role is Experienced Administrative Professional & Executive Assistant | Skilled in Customer Support | Streamlining Operations for Organizational Success"/HR Enthusiast.

What is Abdulhakeem Sanni's email address?

Abdulhakeem Sanni's email address is ab****@****plc.com

What schools did Abdulhakeem Sanni attend?

Abdulhakeem Sanni attended Alhikmah University.

What skills is Abdulhakeem Sanni known for?

Abdulhakeem Sanni has skills like Management, Microsoft Excel, Microsoft Office.

Who are Abdulhakeem Sanni's colleagues?

Abdulhakeem Sanni's colleagues are Kelechi Matthew, Michael Barnabas, Olaseni Damilola, Zainab Oyewo.

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