Abdulkader Chitalwala Email & Phone Number

Pune, Mh, In

Pune, Maharashtra, India

Project 1: Salesforce ConsltantResponsible for overall Sales implementation for Fintech customer from requirement gathering, design, built, ST, UAT and deployment.

Pune, Maharashtra, India

Project1: Diebold Nixdorf (US) Oracle Fusion (IC) – Functional Consultanto Responsible to gather the requirements for Incentive Compensation with regards to compensation plans, credit ratings, classification, users/participants, rate table, roles & security, initial setup (BU, Calendar, Currencies, and intervals).o Document the same in BRD and conduct architect/designer meeting to explain the requirements.o Configure the initial setup, create/import user/participant, and design/import crediting /classification rules.Project 2: Ricoh (UK) Siebel FS IP22 – Lead Functional Consultant/BAo Responsible to execute ETE SIT for Siebel IP22 Field Service and Call Center application. Part of UAT testing and primary contact for 60+ UAT users for any defects resolutions.o Leading team of 4 functional consultants. Responsible for WSR updates on weekly basis to client.

Pune, Maharashtra, India

CRM Lead Consultant Business Analyst (Telecom).Gathering requirements and creating BRSD.

Saudi Arabia

STC KSA - Siebel 8.1 (Telecom) – CRM BA / Designer:Onshore role as CRM Solution Architect / Designer (Telecom). Gathering requirements, designing and creating HLD, Architecture for new requirements, projects.SME for new GSM (Postpaid, Prepaid, and Flex), Retention Orders, Service Request, High Toll/Dunning, and LMS processes for CRM EBU B2B CR/Projects.Involved in project management activities such as resource management, hiring/interviews, POC’s, RFP’s delivery planning, estimations, interacting/informing higher management on team/project activities and timelines.

Pune Area, India

Siebel Techno/ Functional lead for Siebel Open UI (Telecom) project starting from Siebel 8.1.1.15 upgrade to Siebel Open UI project go live.Responsible for requirements gathering from Product Owner, Documentation, interact with scrum master for estimation, delegate work to team, deliver planned task on time before sprint ends.Also responsible for ST/ SIT defects to be delivered before SLA.Post production go live support manager for all production issues and it's fixes.

Pune Area, India

• Sr, Developer to build inbound/outbound interface on MSMQ.• Designed, built, testing, deployed MQ interface. Used EAI Dispatch Service.

Pune Area, India

• SME/TL for Siebel Application & EAI/EIM/OUI (Denmark & Norway).• Designing new processes for AD and AM project.• Taking care on Tickets/Incident on daily basis and delegate work to offshore team.• Checking daily batches/jobs between Mainframe-Siebel mainly on EIM processes using Mainframe OPC.• Trained on Siebel OUI. Taking OUI issue post upgrade. Enhancing OUI application for new requirement.

Mumbai - India

Was Siebel CRM technical consultant working with Capgemini India Pvt Ltd. My role & responsibility is to work as Sr, Siebel resource and implement new requirement of client. For this I need to gather requirement from client, create BRD, understand the requirement, create high level tech design, configure/customize the application, unit test it.With all of this step, I am part of end to end implementation of requirements and also help M&S team to understand the changes and solve the issue if any.

At IBM I mainly worked with Deutsche Telecom (Germany) client on Siebel 8.0 Telecom-Call Center domain. My role & responsibility was to take care of Service Request module and was leading a team of 3 people..Had to travel onsite(Germany-Frankfurt) for requirement gathering, solution design, and high level tech design and then had to implement the changes offshore.

Mumbai Area, India

Siebel CRM Developer

Mumbai, Maharashtra, India

Siebel CRM Developer.Worked on core Siebel technical configuration, scripting, WF, EAI.