Abdulkadir Khan Email & Phone Number

I am a seasoned Application Support Engineer with 2.5 years of hands-on experience in delivering robust support for various applications. My expertise lies in SQL, PL/SQL, and database management, where I have consistently demonstrated my ability to manage and optimize databases using MySQL. I possess strong proficiency in Linux and Unix operating systems, which has enabled me to effectively manage and troubleshoot application issues within these environments.I am also well-versed in using ServiceNow for incident management and problem resolution, ensuring timely and efficient responses to support requests. My experience with Control-M has further strengthened my ability to handle job scheduling and automation tasks seamlessly. Additionally, I am familiar with using tools like Putty for remote access and administration.With a solid understanding of ITIL processes, I excel in managing incidents, problems, and change requests, ensuring minimal disruption to business operations. My background in incident management and problem management has equipped me with the skills to diagnose issues, identify root causes, and implement effective solutions.Overall, I bring a comprehensive skill set that combines technical expertise with a strong focus on delivering high-quality support and continuous improvement in application performance.

• Application Support Engineer

  Bridgersoft Solutions

  Mar 2022 - Jul 2024 - Belāpur, Maharashtra, India