Abdul Seid Email & Phone Number

Saint Paul, Mn, Us

St Paul, Mn, Us

• Collaborated with cross-functional teams to gather and analyze business requirements, develop user stories, and create functional specifications for technology solutions.• Implemented business intelligence solutions as Tableau, SAP, HANA Studio, Teradata,QlikView, Power BI, and Web Intelligence to execute reporting requirements.• Conducted gap analysis and identified opportunities to improve existing business processes, systems, and applications.• Developed and executed test cases and scenarios to ensure functionality and quality of software applications.• Leveraged data analysis techniques and tools to identify trends, patterns, and insights, andprovided recommendations to stakeholders to support data-driven decision-making.• Worked closely with developers and QA teams to ensure timely and accurate delivery of technology solutions.• Prepared and presented reports and presentations to stakeholders to provide updates on project progress and status.

St Paul, Mn, Us

• Worked under the ERP Service Management Delivery team and sharpen the skills in 3MService Management processes and reports.• Developed and refined the Global IT Service Management team's Knowledge Managementrepository strategy using agile principles.• Updated ITSM with results of Q2 Business Impact Analysis (BIA) workshops to understand itsimpact on other Service Management processes.• Provided weekly updates to Service Delivery Leaders regarding Cloud Transformation Servicereviews and streamlined the process.• Met various 3M leaders to understand how 3M leverages information technology to streamlineand optimize business operations.• Participated in Hackathon and utilized Power BI to develop insights and visualizations fromthe Snowflake database.• Gained superb skills in being a team player, problem solver and a quick learner.

Chicago, Illinois, Us

• Performed all day-to-day aspects of MS SQL database administration. Responsibilities include databasedesign, installation, security, managing users and logins, performance monitoring and tuning, databaseavailability, backup, and recovery, troubleshooting and problem resolution.• Configured High Availability Solution- Always on Cluster, Traditional Failover Clustering, DatabaseMirroring and Log Shipping.• Involved in ensuring data recovery, maintenance, and data integrity and space requirements for physicaldatabase. Creating and Modifying Tables, Views, Indexes, and Triggers etc. as requirement on SQLServer Environments.• Responded to and resolved all database access and performance issues.• Oriented other database administrators on SQL Server management including upgrades and migration.• Installed SQL Server 2012, 2014, 2016 and 2017 on advanced servers, applied security fixes.• SQL Server Profiler, Extended Events, Query Store and Database Engine Tuning Advisor (DTA) forperformance.