Abdul Seid Email & Phone Number

Saint Paul, MN, US

St Paul, MN, US

• Collaborated with cross-functional teams to gather and analyze business requirements, develop user stories, and create functional specifications for technology solutions.
• Implemented business intelligence solutions as Tableau, SAP, HANA Studio, Teradata,QlikView, Power BI, and Web Intelligence to execute reporting requirements.
• Conducted gap analysis and identified opportunities to improve existing business processes, systems, and applications.
• Developed and executed test cases and scenarios to ensure functionality and quality of software applications.
• Leveraged data analysis techniques and tools to identify trends, patterns, and insights, andprovided recommendations to stakeholders to support data-driven decision-making.
• Worked closely with developers and QA teams to ensure timely and accurate delivery of technology solutions.

St Paul, MN, US

• Worked under the ERP Service Management Delivery team and sharpen the skills in 3MService Management processes and reports.
• Developed and refined the Global IT Service Management team's Knowledge Managementrepository strategy using agile principles.
• Updated ITSM with results of Q2 Business Impact Analysis (BIA) workshops to understand itsimpact on other Service Management processes.
• Provided weekly updates to Service Delivery Leaders regarding Cloud Transformation Servicereviews and streamlined the process.
• Met various 3M leaders to understand how 3M leverages information technology to streamlineand optimize business operations.
• Participated in Hackathon and utilized Power BI to develop insights and visualizations fromthe Snowflake database.

Chicago, Illinois, US

• Performed all day-to-day aspects of MS SQL database administration. Responsibilities include databasedesign, installation, security, managing users and logins, performance monitoring and tuning, databaseavailability.
• Configured High Availability Solution- Always on Cluster, Traditional Failover Clustering, DatabaseMirroring and Log Shipping.
• Involved in ensuring data recovery, maintenance, and data integrity and space requirements for physicaldatabase. Creating and Modifying Tables, Views, Indexes, and Triggers etc. as requirement on SQLServer Environments.
• Responded to and resolved all database access and performance issues.
• Oriented other database administrators on SQL Server management including upgrades and migration.
• Installed SQL Server 2012, 2014, 2016 and 2017 on advanced servers, applied security fixes.