Abdul Karim Shah Email & Phone Number

Dubai , Abu Dhabi , Ras Al Khaimah

Liaising and networking with a range of stakeholders including customers, colleagues, suppliers and partner organizations• Assist team members with daily marketing tasks and coordinate marketing projects and activities.• Support the in-house marketing and design team by coordinating and collating content for various collaterals.• Track and measure online activities and marketing campaigns• Assist with production of artwork, source images.• Managing the production of marketing materials, including leaflets, posters, flyers, newsletters, e-newsletters and DVDs• Arranging the effective distribution of marketing materials• Maintaining and updating customer databases• Supporting the marketing / event manager and other colleagues• Making sure campaigns deadlines are met

Jebel Ali

• Expertise in managing daily office work and handling administrative and personnel issues • Act as a point of contact on all administration and office matters; deal tactfully with all people in the organization. Provide clerical and administrative support for various departments. • Assume full responsibility of business communication and interaction with a spectrum of clients, suppliers and vendors for all Middle East Region. Oversee business administration to ensure smooth running of company. • Circulate among visitors and employees to preserve order and protect property.• Motivate, train and guide team in problem solving to achieve set targets. Evaluate each employee performance and check adherence to set rules, policies-standard procedures in performing individual duties and responsibilities. • Prepare reports regarding accomplishments for the day and forward the same to management. Logistic & Procurement Management • Plan, direct, or coordinate purchasing, warehousing, distribution, forecasting, customer service, and planning services. Manage logistics personnel and logistics systems and direct daily operations. • Create policies or procedures for logistics activities. Plan or implement material flow management systems to meet production requirements. • Provide direction in purchase management including material planning, warehousing, distribution and transportation services. Monitor vendor reliability, dependability and establish contacts with prospective suppliers. • Assess and evaluate purchasing system and procedures, recommend and implement improvement in the system to maintain accurate and current purchase order information. • Examine, select, order, and purchase at the most favorable price merchandise consistent with quality, quantity, specification requirements and other factors. • Purchase printed materials & forms by obtaining requirements, negotiating price, quality, delivery & approving invoices

 Order entry for sales orders and including order validation for order accuracy Answer delivery enquiries from customers and sales team  Field order delivery concerns and work with Operations team for the end results Maintains a comprehensive database of all the orders as an important record in carrying out the dispatch of these orders from encoding the necessary record up to execution to respective clients Ensures that all orders for dispatch are packed accordingly with direct supervision on the personnel assigned in the packing section Inform customers about the new products and ordering process in the market

Dubai

 Assists in managing the department and directly reports to the Customer Care Manager Maintains a cohesive and proactive work environment among department employees Executes EMAIL queries and forwards the shipments for connection Executes shipment doing a round of 100% completion and imaging of new shipments on a daily basis and forwarding the shipments to dispatch section for connection on exact time  Ensures that tasks necessary to fulfill inbound requirements from the network, custom authorities and DHL customers are performed appropriately with the minimum possibility of delay. Provide a high level of customer service and professionalism taking into account the consideration that all DHL customers have an express requirement and are looking for instant and immediate action Determine all outbound & inbound shipments are 100% sorted processed & scanned to comply with standards & ensure that prompt and accurate data is available in network  Check and modify all outbound shipments at re-weigh stage to ensure 100% accuracy of House Airway bill(HAWB) destination routing Security checks all shipments & ensures that they comply with the security procedures in accordance with the regulated agent required to have security sticker attached Deal directly with customers either by telephone, electronically or face to face and handle all forms of feedback and complain Resolves billing or service complaints and refers grievances to designated departments for investigation. Manage customers’ accounts and keep records of customer interactions and transactions

Masters In Business Administration, Business Administration, Management And Operations

Education record