Abdulkerim Yeşi̇ldal Email & Phone Number

Istanbul, Turkey

As an owner of BOA products, responsible for working with product management and development team to coordinate product strategy, quality and timelines.Analyze and breakdown market problems into prioritized, deliverable storiesWork with internal and external customers to ensure that market problems and their solutionKeeping in touch with every stakeholder of the product regularlyDriving and leading the feasibility studies for potential dijital products and platforms.Responsible for following products:* Customer* Money Transfer* Foreign Exchange Purchase/Sale* Internet Branch Integration* Mobile Branch Integration* Remote Customer Acquisition* Foreign Exchange Platform Integration

Istanbul, Turkey

Responsible for transformation of following banking systems on Ethix-NG Project.GL (Chart of Account) Structure, Report and Posting OperationsCustomer Controls (Identification, Relation, Employer, List, Locate etc.)Notes EngineCalendar StructureScheduled Task EngineDeal Activate, Cancel and Payment OperationsCollection and Payment ModulesCore Transactions PostingThird Party PaymentsLimit ManagementCRM - Customer ProfitabilityWorking with colleagues from different countries in all processes.

İstanbul

Responsible for fulfillment of business and technical needs of following modules on BOA Project;Invoice, Tax, Insurance PaymentsThird Party IntegrationsCapital Marketing Customer Services Management (Mi4biz)

İstanbul, Türkiye

Responsible for transformation and integration processes of following modules on Business Oriented Architecture (BOA) Project;Payment SystemPurchase DepartmentHuman ResourcesAccounting Department

İstanbul, Türkiye

As a researcher, I was responsible for improving CRM processes of office and industrial real estate departments of Cushman & Wakefield. Experienced on following tools;Salesforce (CRM and Cloud Computing)Campaigner (Email Marketing Services)Site Solution (ERP System)Market Researches Reporting and Roadshows (Daily/Periodical/Quarterly)

İstanbul, Türkiye

Responsible for organization of Production Research Symposium.Supporting Accreditation ProcessDocumentation and Reporting

İstanbul, Türkiye

Responsible for risk and quality management process with following applications;E-isoft9000 QDMS (Quality Documents Management System) Reporting (DOFI,ISO,OHS)Training DocumentationsSupporting for following quality certification requirements;ISO 9001 (Quality Management Systems)ISO 10002 (Customer Satisfaction Management System)ISO 27001 (Information Security Management System)

Engineering Faculty, Industrial Engineering, 2.83

Activities and Societies: Marmara Industrial Engineering Society (MIES)

93/100

Photographer, Photography, Educator: Cüneyt Çelik