At Nexthype, my role revolves around delivering value to our clients, team, and broader community through a blend of education, creativity, content creation, client strategy, and innovation. My primary objective is to ensure our clients maintain a competitive edge in digital marketing by leveraging the latest in technology, AI automation, and strategic insights.

Providing dry cleaning and laundry services to the trade and consumers across Madinat Mohammed Bin Zayed, Abudhabi . Next time you walk into a dry cleaners and don't see any machinery, then chances are they are using a service like ours.We also undertake daily contract cleaning to commercial clients.

• Monitor and enhance overall knowledge scores and customer experience.• Plan, develop, and deliver training programs to staff• Provide training packs to all staff and do the necessary coordination

• Monitor and enhance overall knowledge scores and customer experience.• Train, coach and mentor the Knowledge champion• Plan, develop and deliver training programs to assigned POS. • Liaise with regional management and product marketing teams • Provide training packs all staff and do the necessary coordination• After each training, ensure training database is updated• Support Retail Program team projects at all times

Planned, developed and delivered training. Provided flexible learning strategies and course information to delegates.Delivered training at Clients location.Handled technical queries and responded enthusiastically. Developed and organized training manuals. Prepared study material and planned teaching strategies. Conduct technical Training

• Monitoring Key Performance Indicators and delegating work duties to individual staff members. • Acting manager in case the absence of the section manager. • Deputizing in the absence of the management team. • Arranging & chairing meetings, focusing on targets & achievements. • Identifying and evaluating employee training requirements. • Carrying out staff appraisals, managing performance and disciplining staff. • Developing, managing and implementing promotions in order to drive sales. • Writing reports for senior management and delivering presentations.• Lead, motivate and energize the team, identifying training and development needs, along with recognizing individual staff's potential • Set targets in accordance to staffing levels, seasons and trends whilst suggesting ideas and solutions to improve revenue and profit• Ensure that branch goes from strength-to-strength, reaching and exceeding targets

•Analyzing the customer needs and serve them better•Pitching the product line and convince them for the right product•Communicating courteously with customers by telephone, email, letter and face to face.•Investigating and solving customers' problems•High orientation towards sales & customer relationship management