Abdullah A. Email & Phone Number

Manchester Area, United Kingdom

Manchester Area, United Kingdom

• Manage all aspects of engagements with existing and new customers. • Build relationships and understand customer business to provide appropriate products, services, and solutions. • Define sales and growth strategy toward key customers while aligning with critical sales business objectives. • Identify opportunities and build credibility with customers.• Target key account and new account development/vendor approvals/demand generation/spec management to get a competitive advantage. • Increase the overall performance of the organization by creating strong customer relationships and new customer partnerships within your organization. • Develop and maximize the company presence and market share in designated accounts and territories.

• Organise efforts of team to achieve ACD productivity goals• Manage the build-out and daily operations of a network operations center (NOC)• Manage and coordinate the staff for better inventory and store management up tothe ISO standard• Manage existing department service contracts for facilities including cleaning,exterminating, security, and HVAC• Create and manage departmental SharePoint sites, utilizing electronic tools to trackproductivity and increased efficiency• Manage employees to ensure efficient sortation of packages through the facility,minimizing operational cost and maximizing operational quality• Provide mentoring and career path development to NOC staff.• Maximise profitability by sourcing and overseeing the implementation of a new VoIPphone system• Maintain Linux systems and Marchex software in accordance with industry best practices,focus on performance, growth, and scalability• Perform Kaizen test to improve operational efficiency in the center• Provide comprehensive monthly reporting on all KPIs to executive-level management tosupport corporate initiatives

Unite Kingdom, Italy And Spain

• Managed sales team of 75+• Developing strategies to promote the company’s products and services• Hiring, training, and motivating sales teams• Preparing sales forecasts, establishing sales goals for the region, and communicating theseto the marketing and sales teams• Collaborating with Store Managers to identify their needs and improve resultsEstablishing best practices and enforcing compliance with industry regulations• Performing market research and collecting customer feedback to improve servicedelivery• Evaluating performance, compiling sales reports, and submitting them to seniormanagement• Maintaining cordial relationships with suppliers, distributors, and brokers in the region

Manchester Area, United Kingdom

• Managed sales team of 30+• Recruit and train new staff• Deal with any inquiries and complaints• Store and sort financial and non-financial data in electronic form and presentreports• Handle the processing of all orders with accuracy and timeliness• Inform clients of unforeseen delays or problems• Monitor the team’s progress, identify shortcomings, and propose improvements

Manchester Area, United Kingdom

• Developing strategies for improving employee productivity, and generating newbusiness opportunities• Overseeing the development and implementation of new policies and procedures thatalign with organizational goals• Managing the hiring, and training, of employees within their organization• Maintaining an understanding of current industry trends to keep the company competitivein its field• Creating a vision for the company’s future and communicating this vision to employees and stakeholders

London, England, United Kingdom

• Manage and drive staffing plans, schedules, quality initiatives, process changeinitiatives, and other changes• Manage a team of associates and team leads that reported to myself for 50+employees• Set/ clarify requirements and expectations for Team Leaders• Measure performance through metrics, providing feedback• Work closely with support staff (HR, H&S, L&D and finance)• Ensure security procedures are followed at all times• Engage with associate and offer all support and help needed• Improve quality and eliminate errors, reduce cost per unit• Review / approve / reject any defect logger raised

London Area, United Kingdom

• Managing shifts by ensuring all associates have a station and correct tools to ensure faststarts• Managing all indirect, ensuring that all associates have an equal contribution to work• Solving any issue that would arise during a shift with workload or associates• Coaching the bottom performers to improve the quality of work• Providing help & support to new hires and assessing their performance andevaluation

Diploma In Management, Next-Level Leadership

Managing The Company Of The Future

Strategic Leadership And Management Specialisation

Msc Digital Business, Business Administration And Management, General

Bachelor Of Science - Bsc, Business Administration And Management, General