Abdullah A. Email and Phone Number
Over 16 years of proven experience in management and leadership positionsSupervised 150+ employees and 4 area managersManaged budgets of up to GBP 3 millionSuccessfully managed 3 new different sales channels in Italy & Spain worth USD 1.5 million.Launching a brand-new sustainability project for Digital World LTD in ManchesterManaged a new sales project for Globus Group UK for 1 yearZain Telecom Saudi Arabia- launching teamA strong background in supporting staff & team leaders, as well as possessing an excellent commercial approach to solving problems and developing businesses, delivering exceptional results, and achieving goals and targets.Proven skills in customer service management, general management, operations management, project management, development of standard presentations, and training materials.Analyse data and shape and execute business plans, innovate thinker who finds and implements creative solutions to sales and marketing. Foster a culture of commitment, accountability, and shared success.I possess strong interpersonal skills and I tend to stay out of my comfort zone. I am willing to relocate, work in different new places, and meet new teams.I believe my communication skills provide me with the foundation to create and maintain strong professional relationships with colleagues and external parties alike.I am a strong leader and can motivate and mentor a team to achieve their personal and professional objectives.
Department For Work And Pensions (Dwp)
View- Website:
- dwp.gov.uk
- Employees:
- 18491
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Claims HandlerDepartment For Work And Pensions (Dwp) Feb 2023 - PresentManchester Area, United Kingdom -
Sales DirectorDw Uk (Digital World ) Dec 2023 - PresentManchester Area, United Kingdom• Manage all aspects of engagements with existing and new customers. • Build relationships and understand customer business to provide appropriate products, services, and solutions. • Define sales and growth strategy toward key customers while aligning with critical sales business objectives. • Identify opportunities and build credibility with customers.• Target key account and new account development/vendor approvals/demand generation/spec management to get a competitive advantage. • Increase the overall performance of the organization by creating strong customer relationships and new customer partnerships within your organization. • Develop and maximize the company presence and market share in designated accounts and territories.
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Senior Sales ManagerDw Uk (Digital World ) Feb 2021 - Dec 2023• Organise efforts of team to achieve ACD productivity goals• Manage the build-out and daily operations of a network operations center (NOC)• Manage and coordinate the staff for better inventory and store management up tothe ISO standard• Manage existing department service contracts for facilities including cleaning,exterminating, security, and HVAC• Create and manage departmental SharePoint sites, utilizing electronic tools to trackproductivity and increased efficiency• Manage employees to ensure efficient sortation of packages through the facility,minimizing operational cost and maximizing operational quality• Provide mentoring and career path development to NOC staff.• Maximise profitability by sourcing and overseeing the implementation of a new VoIPphone system• Maintain Linux systems and Marchex software in accordance with industry best practices,focus on performance, growth, and scalability• Perform Kaizen test to improve operational efficiency in the center• Provide comprehensive monthly reporting on all KPIs to executive-level management tosupport corporate initiatives
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Regional Sales ManagerDw Uk (Digital World ) Oct 2019 - Feb 2021Unite Kingdom, Italy And Spain• Managed sales team of 75+• Developing strategies to promote the company’s products and services• Hiring, training, and motivating sales teams• Preparing sales forecasts, establishing sales goals for the region, and communicating theseto the marketing and sales teams• Collaborating with Store Managers to identify their needs and improve resultsEstablishing best practices and enforcing compliance with industry regulations• Performing market research and collecting customer feedback to improve servicedelivery• Evaluating performance, compiling sales reports, and submitting them to seniormanagement• Maintaining cordial relationships with suppliers, distributors, and brokers in the region
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Online Sales ManagerDw Uk (Digital World ) Jan 2018 - Oct 2019Manchester Area, United Kingdom• Managed sales team of 30+• Recruit and train new staff• Deal with any inquiries and complaints• Store and sort financial and non-financial data in electronic form and presentreports• Handle the processing of all orders with accuracy and timeliness• Inform clients of unforeseen delays or problems• Monitor the team’s progress, identify shortcomings, and propose improvements
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Senior ExecutiveGlobus Group Jan 2017 - Jan 2018Manchester Area, United Kingdom• Developing strategies for improving employee productivity, and generating newbusiness opportunities• Overseeing the development and implementation of new policies and procedures thatalign with organizational goals• Managing the hiring, and training, of employees within their organization• Maintaining an understanding of current industry trends to keep the company competitivein its field• Creating a vision for the company’s future and communicating this vision to employees and stakeholders -
Inventory Check & Quality Assurance Operations Manager (Icqa)Amazon Dec 2013 - Jan 2017London, England, United Kingdom• Manage and drive staffing plans, schedules, quality initiatives, process changeinitiatives, and other changes• Manage a team of associates and team leads that reported to myself for 50+employees• Set/ clarify requirements and expectations for Team Leaders• Measure performance through metrics, providing feedback• Work closely with support staff (HR, H&S, L&D and finance)• Ensure security procedures are followed at all times• Engage with associate and offer all support and help needed• Improve quality and eliminate errors, reduce cost per unit• Review / approve / reject any defect logger raised -
Operations Team LeaderAmazon Jul 2013 - Dec 2013London Area, United Kingdom• Managing shifts by ensuring all associates have a station and correct tools to ensure faststarts• Managing all indirect, ensuring that all associates have an equal contribution to work• Solving any issue that would arise during a shift with workload or associates• Coaching the bottom performers to improve the quality of work• Providing help & support to new hires and assessing their performance andevaluation
Abdullah A. Education Details
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Next-Level Leadership -
Managing The Company Of The Future -
Strategic Leadership And Management Specialisation -
Business Administration And Management, General -
Business Administration And Management, General
Frequently Asked Questions about Abdullah A.
What company does Abdullah A. work for?
Abdullah A. works for Department For Work And Pensions (Dwp)
What is Abdullah A.'s role at the current company?
Abdullah A.'s current role is Sales Director | Claims Handler.
What schools did Abdullah A. attend?
Abdullah A. attended London Business School, London Business School, University Of Illinois Urbana-Champaign, The University Of Salford, The University Of Salford.
Who are Abdullah A.'s colleagues?
Abdullah A.'s colleagues are Gemma Paterson, Gill Hamilton, Graham Clelland, Samantha Wright, Cheryl Lynne Morgan, Helen Ali, Attiq Ishaq.
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Abdullah A. Ahmed
United Kingdom
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