-Dynamic Infrastructure Management: Oversee the seamless integration and management of a diverse network comprising more than 40 PCs, effectively synchronized with cloud services and two robust servers.-Strategic System Development: Lead the conceptualization and execution of a sophisticated Windows Server infrastructure, elevating asset management efficiency and operational agility across the organization.-Technical Expertise: Exhibit a mastery of IT tasks, ranging from troubleshooting intricate technical issues to implementing stringent data security protocols and fine-tuning network performance for optimal functionality.-Result-Oriented Approach: Employ a strategic mindset to address challenges, consistently delivering measurable outcomes while fostering a culture of continuous improvement and innovation.-Collaborative Engagement: Actively seek connections with industry peers and IT professionals to cultivate synergistic partnerships and explore avenues for collective advancement in the ever-evolving landscape of IT support.

Enrolled in 12 month software engineering program with ALX Africa & Holberton school Funded by Master card.

- Managed a heterogeneous environment of Windows and Linux servers, maintaining 99.9% uptime.- Conducted routine system updates, patches, and security audits, mitigating vulnerabilities.- Optimized network traffic using VLANs, improving data flow and reducing bottlenecks.- Administered Active Directory, creating, modifying, and terminating user accounts.- Implemented and monitored intrusion detection and prevention systems, enhancing network security.- Provided 24/7 on-call support, resolving critical issues promptly and ensuring system reliability.