Abdullah Abdo Email & Phone Number

Dubai, United Arab Emirates

- Oversee the daily operations of the D2C website ensuring seamless transactions, order processing, and customer service.- Continuously enhance website usability, navigation, and provide a smooth and appealing user experience for our shoppers.- Receive assets from internal creative teams to plan customer targeting and leverage on social media platforms (Meta, Snapchat, and Tik Tok). - Liaise with marketing agencies to devise media plans to implement campaigns on social media platforms and Google. - Involved in setting awareness campaign plans and review performance on a weekly basis.- Regularly analyze and report on weekly sales to present to HQ senior management based in France. Additionally, provide insights and feedback on market trends to boost sales, conversion rate, average orders value, and RoAS.- Coordinate with Supply Chain and Logistics teams to ensure high stock availability and prevent out of stock.- P&L management to grow and protect bottom line.- Engage with customers to collect feedback on products and services and provide a channel for support and customer service. Resolve any issues and implement fixes to improve shopper experience via website, delivery, and product related queries. - Project management: Led and implemented projects piloted in UAE such as implementation of new order management systems, launch of store to web, and click & collect. - Participate in monthly feedback sessions to the Product Owners and Merchandising teams where worldwide E-com teams provide assessments of new functionalities on website, A/B testing, and product launches. - Participate in monthly feedback sessions with Head Office CRM teams to give feedback on 1-to-Many out reach plans.

Dubai, United Arab Emirates

Dubai, United Arab Emirates

Dubai, United Arab Emirates

- Extract and analyze sales data, brand/SKU/department performance, projections, and create orders using pivot tables.- Analyze sales data on a daily and weekly basis to assess performance on a SKU, category, brand, and department level.- Send detailed sales reports to brands on a monthly basis to showcase how well they are performing on the platform.- I assist the category manager in preparing presentations for the “bigger brands” on a quarterly or semi annually basis, for example Estee Lauder.- Present the beauty category’s performance weekly to the wider team consisting of category manager, buyers and merchandisers of the Beauty and Home team, and higher management (CEO, Head of Merchandizing, and many more).- Forecast and create reorders based on previous sales data.- Ability to manage and attend to the different requests and queries presented by the multiple suppliers that Namshi works with

Dubai, United Arab Emirates

United Arab Emirates

Position: Intern in the Aftermarket and Service DepartmentResponsibilities:• Reported to the Planning Manager• Created quotations and submittals for repair and retrofit of HVAC products• Created contract quotations for the maintenance of Carrier products• Followed up with the sales engineers and operations team to ensure quotation submittals were done properly

United Arab Emirates

Position: Intern in the Mechanical, Electrical, and Plumbing Team (MEP Team)Responsibilities:• Reported to MEP Team Leader• Duct sizing: They would ensure/choose the design the sizes of the ducts that would then be reviewed by the client• HAP calculations: HAP is an online software that would determine how much cooling a room needs depending onseveral factors. This software would help calculate the cooling capacity of the room.• General research as requested by superiors. For example, researched the codes and standards of Green building.

United Arab Emirates

Position: Intern in the Maintenance DepartmentResponsibilities:• Reported to Maintenance Engineer• Received and attended to complaints of faulty or defective parts from RTA employees• Inspected the defective parts, diagnosed the issues, and sent technicians for the repair jobs• Drafted conclusive reports once repairs were completed

United Arab Emirates

Position: Intern in CNC DepartmentResponsibilities:• Reported to CNC Engineer• Received diverse projects from clients including government entities, education facilities, and proper