Abdullah Abdullah

Abdullah Abdullah Email and Phone Number

Senior Manager, Technology Services @ American Family Insurance
Chicago, IL, US
Abdullah Abdullah's Location
Greater Chicago Area, United States, United States
About Abdullah Abdullah

Abdullah Abdullah is a Senior Manager, Technology Services at American Family Insurance. Colleagues describe them as "Abdulla has always displayed a wonderful and reassuring professionalism with his customers and his coworkers. He has a good relationship with everyone he works with. He is also a great team worker and is an excellent technical resource!"

Abdullah Abdullah's Current Company Details
American Family Insurance

American Family Insurance

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Senior Manager, Technology Services
Chicago, IL, US
Website:
amfam.com
Employees:
18151
Abdullah Abdullah Work Experience Details
  • American Family Insurance
    Senior Manager, Technology Services
    American Family Insurance
    Chicago, Il, Us
    View
  • American Family Insurance
    It Service Management | Change Management | Problem Management |
    American Family Insurance Aug 2021 - Present
    Madison, Wi, Us
    View
  • Mariam Sobh Llc
    It Service Management Manager
    Mariam Sobh Llc Mar 2020 - Jul 2021
  • Northwestern Medicine
    Manager Service Management
    Northwestern Medicine 2017 - Mar 2020
    Chicago, Illinois, Us
    View
  • Northwestern Medicine
    Is Team/Project Leader
    Northwestern Medicine 2011 - Aug 2017
    Chicago, Illinois, Us
    Service ManagementHelped build processes for all service management in various systems including: Remedy and ServiceNow.Process owner for (Incident, Change, Problem, Release and CMDB).Collect problem preliminary analysis and document root cause analysis.Manage all other service management processes and policies.
    View
  • Northwestern Memorial Hospital
    Support Coordinator
    Northwestern Memorial Hospital 2006 - 2014
    Chicago, Il, Us
    Managed a large team of service desk professionals in implementing daily tasks. Developed and directed a plan for improving team performance. Directly enhanced customer experience by shortening response time.
    View
  • Northwestern Memorial Hospital
    Application Analyst
    Northwestern Memorial Hospital 2004 - 2006
    Chicago, Il, Us
    Helped resolve customer issues in various departments and supported their existing and future needs. Was recognized and awarded by NMH nurses for providing exceptional support.
    View
  • Fidelity Investments
    Customer Support Specialist
    Fidelity Investments 2003 - 2004
    Boston, Ma, Us
    Help center support for external customers.
    View
  • Ibm
    Customer Support Specialist
    Ibm Apr 2001 - Jul 2002
    Armonk, New York, Ny, Us
    Provided technical support for external IBM customers.
    View

Abdullah Abdullah Education Details

  • Sana'A University
    Sana'A University
    Computer Engineering

Frequently Asked Questions about Abdullah Abdullah

What company does Abdullah Abdullah work for?

Abdullah Abdullah works for American Family Insurance

What is Abdullah Abdullah's role at the current company?

Abdullah Abdullah's current role is Senior Manager, Technology Services.

What schools did Abdullah Abdullah attend?

Abdullah Abdullah attended Sana'a University.

Who are Abdullah Abdullah's colleagues?

Abdullah Abdullah's colleagues are Bettye Ross, Rebecca Berg, Jessica Starvaggi, Nancy Potter, Dale Wikel, Craig Heemsbergen, Harry Thomason.

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