Digital Services Officer
bKash is a mobile financial service (MFS) in Bangladesh operating under the authority of Bangladesh Bank as a subsidiary of BRAC Bank PLC. This mobile financial service company started as a joint venture between BRAC Bank Limited, and Money in Motion LLC. As a mobile financial service (MFS) provider in Bangladesh, bKash users can transfer money into their mobile accounts and then access a range of services. In particular, transferring and receiving money domestically and making payments. Services like mobile recharge and paying utility bills are also possible through bKash USSD (*247#) and bKash App. A user can receive remittance on bKash. In November 2021, bKash became the first ever unicorn startup (a startup whose valuation is $1 billion or more) company in Bangladesh. In May 2023, bKash became the regional sponsors of the Argentina Football Association.I have worked as a Digital Service Officer at bKash Ltd. & have gained 10 months' experience in the field of operations, customer service, customer relation development & management, customer communication, problem solution, leadership & strategic planning & development area.
