Abdullah Alshuaibi Email & Phone Number

Riyadh, Sa

• Identify and cultivate strategic partnerships to bolster the organization's business ecosystem across multiple domains• Spearhead a partnership initiative with the non-profit sector• Collaborate closely with the Chamber of Commerce to develop mutually beneficial partnerships

Riyadh, Saudi Arabia

• Lead the development and implementation of new Services and initiatives to support the growth of SMEs in the region.• Work closely with local and international partners to identify new opportunities for collaboration and support.• Manage a team of Operation Management Specialists, providing guidance, training, and mentorship to help them achieve their goals.• Develop and maintain relationships with government agencies, industry associations, and other organizations that can support the growth of SMEs.• Ensure that all programs and initiatives are delivered on time, And to the highest standards of quality.• Develop and maintain strong relationships with existing clients, ensuring that they are satisfied with the services provided by Tomoh.• Provide regular reports to senior management on the performance of the Tomoh program, including progress against targets, key performance indicators, and other metrics.

Riyadh, Saudi Arabia

• Generated new business for Tomoh's SEM services by networking with potential clients, attending industry events, and developing lead generation campaigns.• Managed existing SEM programs for Tomoh, including managing multiple client accounts, entering orders, and reporting on performance.• Maintained and reported internal and external client satisfaction through weekly, monthly, and yearly reports, as well as executive summaries.• Oversaw the development and implementation of new SEM strategies.• Monitored and analyzed SEM performance data to identify opportunities for improvement.• Trained and mentored new SEM team members.

Riyadh, Saudi Arabia

• Oversaw and directed day-to-day maintenance operations for a large commercial property.• Managed a team of 12 sales staff.• Developed and implemented maintenance schedules and procedures.• Tracked and reported on maintenance costs.• Worked with other departments to ensure that maintenance policies and procedures were aligned with the overall goals of the company.• Provided training, coaching, and feedback to ensure that the team was able to consistently meet or exceed expectations.• Developed a training program that resulted in reduction in maintenance errors.• Consistently exceeded sales goals by 15%.• Provided excellent customer service, resulting in a 95% customer satisfaction rating.• Achieved Top Sales Award in 2019.

Riyadh, Saudi Arabia

Responsibilities• Developed and implemented effective sales strategies to increase client base and revenue.• Conducted market research to identify potential clients and opportunities for growth.• Maintained accurate and up-to-date client records and sales reports.• Collaborated with cross-functional teams to ensure that customer needs were met and exceeded.• Resolved customer complaints and issues in a timely and professional manner.• Trained and mentored new employees on office procedures, customer service, and sales techniques.• Actively participated in team meetings and contributed ideas to improve office procedures and sales strategies.Accomplishments• Increased client base by 15% in 1 year.• Exceeded sales goals by 10% in 2 consecutive quarters.• Trained 4 new employees on sales and customer service procedures.