• Assisted visitors with navigation, ticketing, and understanding the immersive art installations to ensure an exceptional customer experience. • Communicated effectively with an international audience, utilizing English and Japanese to accommodate diverse visitors. • Ensured smooth operation of exhibits by maintaining a safe, organized, and engaging environment. • Handled customer inquiries and resolved concerns promptly, showcasing excellent interpersonal and problem-solving skills. • Contributed to enhancing the reputation of a globally recognized interactive art museum by providing memorable visitor experiences.

• Supported daily operations in sales, marketing and administration to ensure smooth business workflows. • Communicated with clients in English and basic Japanese, strengthening customer relationships and resolving inquiries efficiently. • Assisted in preparing reports, managing schedules and coordinating with team members contributing to team productivity.