Managed daily operations of a commercial kitchen, overseeing food production, inventory management, and staff.Implemented SOPs for food quality, safety, and hygiene.Analyzed KPIs to optimize processes and identify areas for improvement.Managed inventory levels and minimized waste.Trained kitchen staff to ensure compliance with regulations and maintain a safe working environment.Collaborated with sales team for timely customer order fulfillment.Coordinated food service… Show more Managed daily operations of a commercial kitchen, overseeing food production, inventory management, and staff.Implemented SOPs for food quality, safety, and hygiene.Analyzed KPIs to optimize processes and identify areas for improvement.Managed inventory levels and minimized waste.Trained kitchen staff to ensure compliance with regulations and maintain a safe working environment.Collaborated with sales team for timely customer order fulfillment.Coordinated food service operations, including menu planning, procurement, production, and quality control.Led a high-performing team and fostered a positive work environment.Collaborated with cross-functional teams for event coordination and special projects.Built strong relationships with customers during onboarding.Gathered client needs and coordinated with internal teams for smooth onboarding.Assisted clients in navigating our services and provided tailored solutions.Provided training and guidance on our products and services.Monitored customer satisfaction levels and addressed issues promptly.Oversaw client accounts for smooth service delivery and satisfaction.Developed and maintained strong client relationships.Designed and developed kitchen system and POS products for B2B clients in the food services industry.Conducted market research to identify trends, customer requirements, and competitors.Oversee product development lifecycle, including testing and quality assurance.Monitored product performance and identified areas for improvement.Collaborated with sales and marketing teams for customer engagements.Successfully opened a new branch, increasing revenue by 200% in the first quarter.Closed deals with 7-10 brands in the GCC for the new branch, worth 6M SAR annually.Implemented comprehensive guidelines for external brands in our cloud kitchen, enhancing efficiency and quality standards. Show less