Abdullah Al Mamari Email and Phone Number

Working closely with team to coach, support and guid as well as Managing All Telecomminications and ICT service\products for HVC.

• Manage Key Accounts Customers in order to meet sales targets and improve product portfolio mix and customer satisfaction• Responsible for increased revenue from new product portfolios.• Responsible for the migration of accounts from competitors according to sales strategies• Provide timely market feedback to respective Senior Managers on offers and promotions of competition• Manage client inquiries and escalate to appropriate channels for resolution where necessary• Manage relationship between clients and Integrated Network and Technology and Mobile Networks on technical-related issues requiring resolution. Act as a single point of contact for the customer.• Escalate all After-Sales issues and inquiries to appropriate channels• Develop the sales proposition and drive sales through the full life cycle• Ensure achievement of targets based on sales volumes and revenues as decided by seniormanagement• Present the customized solutions to the corporate Key Customers Relationship Management:• Develop and manage business relationships with Key Corporate customers• Leverage existing relationships to up-sell and cross sell products and services• Provide customized offerings to industry-specific, Industrial sector accounts based on targeted and specific needs• Prepare daily/weekly/quarterly performance reports that are disseminated, followed-up and filed appropriately• Analyze market in order to understand market trends, customer patterns, and competitive analysis• Prepare meeting notes outlining the purpose, details, discussions, action points and follow up for manager approval for documentation purposes

In my current roll my responsibility is to manage the sales and operations of 20 sites by making sure is all the site are working as per the standard toward organization goals. My roll also include: 1) Monitor, push and find new solutions to meet the target of fuel sales.2) Manage the site staff and make sure work going smoothly.3) Give the training when needed for all staff.4) Write monthly report about sales and operations.5) Check and evaluate the sites performance.6) Solve site issues.7) Solve staff issues.8) Recommend development for the sites.9) Make sure to live customers experience to meet customers satisfaction.10) Maintain strong relationship with business owners.11) Monitor the corporate payments and make sure the cash flow.

In my current roll my responsibility is to manage the sales and operations of 20 sites by making sure is all the site are working as per the standard toward organization goals. My roll also include: 1) Monitor, push and find new solutions to meet the target of fuel sales.2) Manage the site staff and make sure work going smoothly.3) Give the training when needed for all staff.4) Write monthly report about sales and operations.5) Check and evaluate the sites performance.6) Solve site issues.7) Solve staff issues.8) Recommend development for the sites.9) Make sure to live customers experience to meet customers satisfaction.10) Maintain strong relationship with business owners.11) Monitor the corporate payments and make sure the cash flow.

Lead a team of 5 sales people to achieve the set target. My responsibilities is to plan, guid, motivate, direct, analysis, and put clear plan for the team and achieve the target by the sales and by providing excellent customer experience,.My respinsobility includes the below as well:o Staff roster for the month.o Manage staff duties.o Monitor sales in daily basis.o Plan to increase sales.o Train sales staff to meet the standards.o Focus to deliver exceptional customer experience.o Checking Sales and Quality of the services in daily basis.o Solve customer issues and make sure we meet their need and even beyond.o Managing the stock to make sure the availabilities of the stock.o Stock takes.o Ensure smooth operation.o Daily report to Headquarter.

Assistante store manager reporting to Regional manager. My responsibilities is to plan, guid, motivate, direct, analysis, and put clear plan for the team and achieve the target by the sales and by providing excellent customer experience.During my work in this position we manage to achive 100 % of customer satisfaction and have the record of excellent customer experiance and sales certificate.My responsibilty include:o Staff roster for the month.o Manage staff duties.o Monitor sales in daily basis.o Plan to increase sales.o Train sales staff to meet the standards.o Focus to deliver exceptional customer experience.o Checking Sales and Quality of the services in daily basis.o Solve customer issues and make sure we meet their need and even beyond.o Managing the stock to make sure the availabilities of the stock.o Stock takes.o Ensure smooth operation.o Daily report to Headquarter

Position roll:o Staff roster for the month.o Manage staff duties.o Monitor sales in daily basis.o Plan to increase sales.o Train sales staff to meet the standards.o Focus to deliver exceptional customer experience.o Checking Sales and Quality of the services in daily basis.o Solve customer issues and make sure we meet their need and even beyond.o Managing the stock to make sure the availability of the stock.o Stock takes.o Perform sales internally and externally

o Handle customer in the store and perform sales.o Solve customer issues.o Increase sales.o Make sure organization standards are meet.

My responsibility is to solve all IT issues in all departments.