Abdullah Al Badi Email and Phone Number
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Experienced and results-driven Senior Retail Operations Manager and Senior Manager in Enterprise with a proven track record of transforming businesses, increasing revenue, and enhancing customer satisfaction. Adept at developing and executing strategic initiatives, optimizing operations, and leading high-performing teams. Skilled in digital transformation, marketing, sales strategy, and customer-centric solutions. Excels in budget management, supply chain optimization, and implementing data-driven decision-making processes. Recognized for consistent achievement and leadership throughout a career with Oman Telecommunications Company.• Proficient in developing and executing strategic initiatives to drive business growth and achieve operational excellence.• Skilled at building and motivating high-performance teams, fostering collaboration, and nurturing talent.• Experienced in budgeting, forecasting, and cost control to ensure financial stability and profitability.• Proven ability to streamline processes, enhance productivity, and improve efficiency across various functions.• Committed to delivering exceptional customer experiences and building strong customer relationships.• Capable of identifying and mitigating operational risks to protect the organization's assets and reputation.• Proficient in negotiating contracts and managing relationships with external partners.• Proficient in utilizing data analytics to make informed decisions and drive business performance improvements.• Expert level in utilizing the current computer technology, including G Suite, Google Docs, Microsoft Office, Windows, Fax/Email.SKILLS & KNOWLEDGEStrategic Planning & Execution | Strategy Development | Sales Target Achievement | Inventory Management | Compliance Management | Product Branding & Pricing | Data Analysis | Marketing & Skills | Team Recruitment | Budget Management | Customer Satisfaction | New Business Pipelines | Product Development | Product And Service Design | Safety Management | Financial Management | Contract Negotiation | Account Management | Documentation & Reporting | Supply Chain Management | Brand Presence Enhancement | Market Research | Client Relationship Management | Business Management
Vodafone Oman
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Senior Business ManagerVodafone Oman Oct 2024 - PresentOmanIn this new role, I’ll be focused on driving the growth of Vodafone’s business services, building strategic relationships with our valued corporate clients, and leading an incredible team to achieve ambitious targets.With a focus on delivering cutting-edge solutions, I’ll work closely with our product and service teams to ensure we meet and exceed client needs, helping businesses across Oman stay connected and competitive.
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Senior Manager Consumer BmbOmantel Jul 2023 - Sep 2023• Developed and executed operational strategies resulting in an increase in overall retail revenue within the first year of tenure.• Efficiently managed and coordinated daily operations of 20+ retail stores, consistently achieving a 98% operational efficiency rating.• Collaborated with store managers to exceed sales targets, leading to an increase in sales revenue.• Implemented inventory management practices that reduced stockouts and improved product availability, enhancing customer satisfaction.• Conducted regular store visits and audits, ensuring 100% compliance with company policies and standards, and enhancing overall operational consistency.• Analyzed sales and traffic data, identifying trends and opportunities that contributed to an increase in foot traffic and a boost in conversion rates.• Spearheaded marketing and promotional programs that boosted store traffic and increased sales revenue.• Led recruitment, training, and development efforts resulting in a high-performing team of store managers and staff, achieving an increase in employee satisfaction scores.• Managed store budgets and expenses meticulously, keeping expenditures within the allocated budget, and aligning with company objectives.• Implemented security and safety protocols that reduced incidents, ensuring a safe shopping environment for customers and employees.• Successfully managed store openings and closings, ensuring seamless transitions and minimizing disruption to customers and staff. -
Senior Manager - EnterprisesOmantel Jan 2017 - Jul 2023Muscat Governorate, Oman• Developed and executed innovative SME business sales strategies, aligning them with corporate objectives, resulting in a 20% increase in sales revenue over the past three years.• Led the digital transformation of the enterprise unit, leveraging cutting-edge technologies and fostering the adoption of new business models, leading to improvement in operational efficiency and boost in profitability.• Spearheaded Omantel's transition into the digital era by devising customer-centric solutions, which significantly enhanced customer experience, resulting in an increase in customer satisfaction scores and a reduction in customer churn.• Established and managed Business Lounges at multiple Omantel outlets, delivering top-notch customer service and elevating the overall customer experience, leading to an increase in foot traffic and a rise in customer retention.• Pioneered the Omantel Digital Sales Channels, including an online portal and website, streamlining processes and risk management, resulting in an increase in sales productivity and the discovery of new revenue streams.• Successfully launched strategic partnership sales agreements by identifying market opportunities and optimizing strategic outsourcing, contributing to an increase in revenue through collaborative ventures.• Drove the implementation of data-driven decision-making processes, leading to a reduction in operational costs.• Optimized supply chain management, reducing inventory costs while ensuring product availability.
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Sme Channel ManagerOmantel May 2016 - Jan 2017Muscat Governorate, Oman• Managed client interactions, set expectations, and continuously improved customer satisfaction, leading to enhanced client relationships.• Achieved product line expansion and cost savings by successfully overseeing multi-phased business and technology process implementations for the company's business channel.• Elevated SMEs brand presence in Omantel outlets and gained nationwide recognition through improved marketing and branding strategies, resulting in increased sales and superior business performance compared to competitors.• Reduced SMEs fraud by optimizing systems and procedures while effectively managing resources, resulting in minimized revenue loss.• Revitalized Aamali SME business solutions tailored for small businesses, resulting in a significant positive impact on the market and the nation's economy.• Implemented a corporate data quality plan and integrity management, leading to reduced revenue loss and process failures.
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Sales ManagerOmantel Feb 2009 - May 2016Muscat Governorate, Oman• Achieved a 35% increase in SMEs revenue by developing and implementing targeted sales strategies and identifying new revenue streams.• Drove a 40% growth in mobile and ADSL sales by analyzing market trends and customer needs, resulting in the introduction of tailored packages and promotions.• Improved SMEs team members' Key Performance Indicators (KPIs) by 20% through continuous motivation and development initiatives. Utilized appreciation, recognition, and rewards programs to boost team morale and productivity.• Introduced innovative telesales techniques, resulting in a 15% increase in conversion rates among telemarketing agents. These techniques were subsequently incorporated into the training curriculum for new hires.• Earned the Certified Omantel Manager designation after successfully completing a comprehensive one-year on-the-job training program. Demonstrated commitment to professional growth and leadership within the organization.• Collaborated closely with the marketing department to design and launch specific SMEs products, services, offers, and promotions, resulting in a 25% boost in sales within the SME segment. This collaborative approach enhanced customer engagement and satisfaction.
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Account Manager (Government & Holding Companies)Omantel Jan 2005 - Feb 2009Muscat Governorate, Oman• Achieved a 30% increase in corporate mobile agreements by focusing on account growth, expanding marketing reach, and generating additional revenue through continuous account assessment, product development, and marketing strategies.• Played a key role in the development of corporate Private Network (CPN) and innovative corporate mobile packages (Nama), leading to a 20% boost in service adoption and customer satisfaction.• Appointed as the caretaker of the Sales Section Head and successfully contributed to a 15% improvement in the sales team's overall performance.• Nominated to lead the promotion of BlackBerry services for ministries, resulting in a 25% increase in BlackBerry service adoption among government entities.• Honored for outstanding performance in 2006, 2007, and 2008, exceeding sales targets by an average of 10% annually.
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Marketing SpecialistPublic Authority For Radio And Television - الهيئة العامة للإذاعة والتلفزيون Jan 2005 - May 2005Muscat Governorate, Oman• Successfully secured a one-year sponsorship deal for the Economic Review program on Oman TV, resulting in increased program funding and visibility.• Actively participated in the organization of the Muscat Festival in 2005, contributing to the event's success and enhancing brand recognition.• Skillfully organized and executed Oman TV advertisement campaigns, effectively reaching a diverse audience and driving brand engagement. -
Personal Assistant ManagerMb Petroleum Services Llc Dec 2003 - Apr 2005Muscat Governorate, Oman & On Sites• Successfully built a robust network of contacts by serving as the company's representative for municipalities and government offices.• Accomplished an impressive safety milestone by achieving One Year without a Lost Time Incident in 2004.
Abdullah Al Badi Education Details
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Msc Marketing Management And Public Relations -
Marketing -
Yarob Bin Belarab Secondary SchoolScience
Frequently Asked Questions about Abdullah Al Badi
What company does Abdullah Al Badi work for?
Abdullah Al Badi works for Vodafone Oman
What is Abdullah Al Badi's role at the current company?
Abdullah Al Badi's current role is Senior Operations Manager | Senior Manager Enterprise | Digital Transformation | Marketing & Sales | Customer Experiences |Strategy & Planning|.
What is Abdullah Al Badi's email address?
Abdullah Al Badi's email address is ab****@****ntel.om
What schools did Abdullah Al Badi attend?
Abdullah Al Badi attended University Of Central Lancashire, Sultan Qaboos University, Yarob Bin Belarab Secondary School.
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Abdullah Al Badi
Part-Time Faculty At Sultan Qaboos University, Bsc In BiotechnologyWilayat As Seeb -
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