Tasks related to position: -•Conducting a one-to-one communication clients understanding the clients' triage andassessing the patient symptoms. In order to coordinate with the medical team to referclients to the proper medical physician.•Explain the medical plan to the client after the assessment done by the physician.•Issue a quotation to the client for the medical plan in addition to explaining its details.•Receive calls from the hospital's clients and understand their needs in order to referthem to the proper department where they are best served. After that we conduct afollow up communication to make sure their needs are best served as per theinstitution's standards.•Offer an all inclusive costumer care service for all clients that include but not limitedto coordinating rooms for in-patient clients, coordinating appointment for the out-patient clients, providing EMS for emergency clients and ordering medical suppliesand medication for bedridden clients from the pharmacy.•Separate clients to a cash clients or credit clients; afterword, we asses the quotationaccordingly making sure that if it is a cash client their account is covered and if it is acredit client their insurance approvals are in order.•Coordinating the clients' home visits if required in accordance with the medical staffand the transportation team to make sure the client is best served in a timely matter.•Provide a Class-A service for VIP clients in coordination with their VIP liaison officeron all their needs and necessities.

Tasks related to position: -•Representing the company covering the front office.•Coordinating calls and mail for the company as a whole.•Setting appointments for the regional manager.•Handling the archive. Making sure that all employees' required documents are inorder and organizing it in a seniority order and than in an ascending order.•Partially held an administrative assistant role for both the HR department and theadministrative affairs department.•Handling the renewal of subcontracts for the HR department.•Handling the issuance and receival of the sales representatives' automobiles under theadministrative affairs department; in addition to, insuring the distribution of gasolinecards accounts in a proper matter.